Technician – Technical Field Services

🔥 0 minutes ago

🎸 Tennessee, Wisconsin – Remote

infoinfo

💵 $70k - $85k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Logo of JPW Industries

JPW Industries

201 - 500 employees

🏭 Manufacturing

🔧 Hardware

🤝 B2B

Manufacturing • Hardware • B2B

JPW Industries is a U. S. -based industrial tools and machinery company that owns and operates multiple legacy brands (JET Tools, Powermatic, Baileigh Industrial, Edwards Ironworkers, Wilton, Axiom Precision) supplying woodworking and metalworking equipment, metal-forming and ironworking machines, work-holding solutions, lifting systems, and hand tools. The company focuses on product innovation, commercial and operational excellence, and sells through distributors, direct channels and e-commerce to professional and industrial customers.

📋 Description

• Install, commission, and troubleshoot water jets, lasers, press brakes, and CNC machining equipment at customer sites • Set up, program, and run machines to prove performance and produce a first good part • Troubleshoot electrical, hydraulic, pneumatic, and control systems using schematics, manuals, and diagnostic tools • Handle occasional after-hours emergencies • Join Sales on demos, applications reviews, and pre-sale site evaluations • Confirm customer power, air, and footprint requirements before machine shipment • Grow service revenue through installs, training, and maintenance engagements • Support customers by phone or video to resolve problems and reduce downtime • Lead in-person and virtual training for customers, ASCs, and Baileigh technicians • Write service reports and provide field insights to Engineering, Sales, and Customer Service • Own assigned installs from site check through commissioning and customer sign-off • Serve as the field voice to improve products and service

🎯 Requirements

• Technical degree, certificate, or apprenticeship in CNC machining, machine tool technology, or electrical, mechanical, or industrial technology, or equivalent hands-on experience • NIMS credentials or OEM control training (Fanuc, Siemens, Haas, or similar) are a plus • 5+ years of hands-on CNC machining at an advanced level, including setup, programming, and operation • Direct experience running and maintaining fiber or CO2 lasers, water jets, CNC press brakes, CNC plasma, and CNC mills or lathes • Comfortable writing and editing G-code at the machine, working with conversational and CAM programming, and moving between common CNC controls • 3+ years traveling to customer sites to install and set up equipment, train operators, and troubleshoot and repair industrial machinery • Strong grasp of electrical circuits, pneumatics, and hydraulics, with ability to diagnose problems using schematics and meters • Patient, clear teaching ability with plant managers and first-week operators • Organized and self-motivated, able to manage a remote schedule and changing travel assignments • Open to anywhere in the United States; 40–50% domestic travel, including overnight stays

🏖️ Benefits

• Competitive Pay + Annual Bonuses • Comprehensive Benefits: Medical, dental, vision, life insurance, disability, telehealth, and more from Day 1 • Retirement Plans & Employer Contributions • Generous PTO + Paid Holidays • Career Development & Learning Opportunities • Team Member Appreciation Events • A Culture That Values Integrity, Teamwork & Innovation

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