Director, Business Operations – Business Advisory Services

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

⚙️ Business Operations

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JSI

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1962

📡 Telecommunications

💼 Consulting

🔒 Cybersecurity

💰 Private Equity Round on 2018-10

Telecommunications • Consulting • Cybersecurity

JSI is a consulting and broadband solutions leader, offering communications providers a complete range of financial, engineering, regulatory, operational, and strategic services to help them find success at every stage of their businesses. Since 1962, JSI has partnered with hundreds of independently owned telecommunications companies across the United States, providing them with the essential tools and guidance needed to improve and expand their broadband services.

📋 Description

• Serve as a trusted senior advisor to broadband and telecommunications clients, including CEOs, Presidents, owners, and other C-level executives. • Lead strategic discussions to understand business objectives, organizational challenges, operational gaps, and improvement opportunities. • Assess complex business and operational issues and develop practical, sustainable recommendations. • Lead complex, multi-disciplinary consulting engagements from assessment and strategy development through implementation and measurable results. • Establish project objectives, methodologies, work plans, timelines, deliverables, and success metrics. • Manage multiple concurrent client engagements and ensure delivery on time, within scope, and to high standards of client satisfaction. • Lead cross-functional teams and leverage subject-matter experts to develop comprehensive solutions. • Develop and deliver executive-level presentations, reports, workshops, assessments, and strategic recommendations. • Evaluate business processes, organizational structures, policies, procedures, and operational models to improve efficiency and effectiveness. • Develop and implement recommendations related to organizational design, business processes, workforce effectiveness, and operational performance. • Advise on policies, procedures, governance frameworks, business systems, incentive compensation programs, performance metrics, dashboards, and management processes. • Support organizational transformation and change management initiatives. • Contribute to the growth and strategic direction of JSI's Business Advisory Services practice. • Identify new client opportunities, participate in proposals and scope development, and contribute to thought leadership and industry presentations. • Collaborate with JSI's financial, engineering, regulatory, grants, and other consulting practices. • Mentor and develop consultants and other team members. • Maintain current knowledge of broadband, telecommunications, operational, technology, and business trends.

🎯 Requirements

• 10+ years of progressive experience in business operations, management consulting, telecommunications operations, organizational transformation, business advisory services, or a closely related field. • 7+ years of experience in telecommunications, broadband, ISP, telephone, electric utility, or a closely related industry. • Experience leading complex consulting engagements or strategic business initiatives from assessment through implementation. • Experience advising and presenting to C-level executives and senior leadership teams. • Strong understanding of business operations, organizational design, process improvement, and operational performance management. • Experience establishing organizational policies, processes, procedures, and governance structures. • Experience designing, implementing, or administering incentive compensation programs. • Strong business process analysis and operational improvement skills. • Ability to translate complex client needs into actionable strategies and initiatives. • Exceptional executive communication, presentation, facilitation, and relationship-building skills. • Ability to manage multiple complex projects and competing priorities simultaneously. • Ability to understand both strategic priorities and detailed execution steps. • Strong business judgment and ability to provide candid, constructive client recommendations. • Ability to work independently while leveraging internal subject-matter experts and cross-functional teams. • Ability and willingness to travel up to 50% based on client and business requirements. • Bachelor's degree required. • MBA or advanced degree in business, management, organizational development, or a related discipline is preferred. • Previous management consulting or professional services experience is strongly preferred.

🏖️ Benefits

• Competitive salary + performance-based bonuses. • Comprehensive benefits package (medical, dental, vision, 401(k)). • Generous PTO and wellness opportunities. • Ongoing professional development and educational opportunities.