Customer Service Representative, German

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🕒 June 14

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JUJUR.eu

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2018

🎯 Recruiter

🤝 B2B

Recruitment • B2B

JUJUR. eu is a recruitment and relocation service that helps candidates find jobs abroad and supports employers seeking international hires. The company operates a career site listing remote and on-site vacancies across many cities and countries, provides personalised recruiter support, application and interview assistance, and offers relocation help including accommodation and travel guidance. JUJUR emphasizes transparency, candidate experience, and ongoing support through the hiring and relocation process.

📋 Description

• Handling incoming phone calls, messages, and emails from customers. • Providing information and assistance on products, including vacuum cleaners, air purifiers, hair care tools, and more. • Troubleshooting technical issues and offering solutions to customer inquiries. • Processing warranty claims, repairs, and replacements. • Offering product recommendations based on customer needs and preferences. • Maintaining high customer satisfaction through professional and courteous communication.

🎯 Requirements

• Excellent writing and verbal communication skills in French and English • Strong attention to detail. • Good technical troubleshooting and problem-solving skills. • Ability to handle unexpected changes and customer concerns with professionalism. • Experience in customer support or technical support roles will be appreciated.

🏖️ Benefits

• Relocation support (Athens or Thessaloniki): Flights, accommodation & housing assistance, all at no cost to you • Competitive monthly salary + 2 extra salaries per year. • Health care benefits and numerous other discounts. • Full training by certified instructors on products and customer service techniques. • Professional growth and development opportunities. • Special events, community involvement, and social responsibility initiatives. • Free online Greek language courses.