Product Delivery Consultant

🔥 1 minute ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💼 Consultant

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Kainos

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

📣 Marketing

📦 Logistics

💰 Venture Round on 1986-04

Healthcare • Marketing • Logistics

Kainos is a technology company focused on solving real problems for its customers and enhancing business operations through innovative IT solutions. With specialties in Enterprise Content Management, Application Management Services, Systems Integration, and Digital Transformation, Kainos serves clients across various sectors including healthcare, commercial, and the public domain. Their emphasis on building strong relationships and delivering impactful solutions is reflected in their two main business areas: Digital Services and Workday Practice, aimed at improving the lives of people and the functionality of organizations globally.

📋 Description

• Lead customer delivery and own successful Smart Product implementations within scope, timeline, quality and commercial expectations • Lead discovery and analysis activities, identify use cases and recommend solutions supporting adoption of Smart Audit and User Access Review • Apply Smart Product subject-matter expertise in the context of customers’ Workday configurations • Build trusted customer relationships, manage expectations, communicate progress and risks, and resolve or escalate issues • Deliver training and knowledge transfer to enable customer self-sufficiency • Identify and implement improvements to delivery methods, tools, documentation, training and internal processes • Collaborate with Customer Success, Product, Engineering and Sales on feedback, feature and fix definition, testing, release and rollout • Coach and mentor junior colleagues, maintain training materials, and coordinate onboarding and upskilling

🎯 Requirements

• Strong understanding of Workday products, including HCM and specialist capabilities • Strong commercial experience in SaaS implementation, technology consulting, business analysis or quality assurance • Experience independently leading complex customer-facing engagements with accountability for scope, governance, risks, commercial outcomes, solution quality and transition to ongoing support • Strong consulting skills, including presenting, leading workshops, demonstrating and explaining complex functionality or solutions to customers • Excellent customer management skills • Sound commercial judgement, including understanding of scope, estimation, utilisation, delivery risk and professional-services commercial dynamics • Experience coaching, mentoring or line-managing junior colleagues • Ability to identify and implement improvements to delivery tools, standards or processes • Willingness to work across relevant Workday delivery services and travel to customer locations when required • Workday HCM, Financials or Payroll Certification (desirable) • Familiarity with service management tools such as JIRA Service Desk, ServiceNow, or equivalent (desirable) • Relevant Workday, testing, security, privacy or project delivery certifications (desirable) • Exposure to customer success metrics, adoption health scoring, or maturity frameworks (desirable) • Experience in audit, risk, control assurance or continuous control monitoring (desirable) • Experience with data masking, data privacy or information security solutions (desirable)

🏖️ Benefits

• People-first culture • Coaching, mentoring and knowledge sharing opportunities • Diversity, equity and inclusion commitment • Recruitment accommodations and adjustments