Product Manager

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🍂 Massachusetts – Remote

🍂 Massachusetts – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

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KaiPod Learning

WebsiteLinkedInAll Job Openings

11 - 50 employees

📚 Education

💰 Seed Round on 2024-01

Education

KaiPod Learning is an organization that specializes in supporting the creation and growth of microschools. These small, personalized learning environments are designed to offer flexible and student-centered education. KaiPod Learning helps educators start microschools through the KaiPod Catalyst Program and provides ongoing support for existing microschool operators through a software platform, community resources, and educational materials. By fostering these intimate educational settings, KaiPod Learning aims to transform the traditional educational experience into one where students are more seen, supported, and inspired.

📋 Description

• Conduct customer interviews and user research sessions. • Translate customer feedback into actionable recommendations for the product team. • Prioritize roadmap initiatives based on customer impact and business objectives. • Track product development timelines, milestones, dependencies, and risks to ensure projects stay on schedule. • Facilitate release readiness reviews and launch coordination. • Create and maintain product documentation, release notes, and internal resources. • Lead new customer onboarding, ensuring successful adoption of new features. • Conduct customer training sessions and demonstrations. • Triage inbound customer support tickets and partner with account managers to ensure customer satisfaction.

🎯 Requirements

• 3–7+ years of experience in Product Operations, Product Management, or a similar role. • Exceptional organizational and project management skills. • Strong written communication and documentation abilities. • Ability to synthesize large amounts of qualitative and quantitative information into actionable insights. • High attention to detail and strong follow-through. • Comfort operating in a fast-paced startup environment. • Experience as a self-starter learning and implementing software to improve task management, analytics etc.

🏖️ Benefits

• No specific benefits listed