Lead Brand Marketing Coordinator

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Kapitus

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2006

💸 Finance

💳 Fintech

🤝 B2B

Finance • Fintech • B2B

Kapitus is a financial services company that provides customized financing solutions to small and growing businesses. It offers a range of products including business loans, lines of credit, equipment financing, revenue-based financing, invoice factoring, and purchase order financing, and operates both as a direct lender and through a broad financing network via its KapitusPLUS process. Kapitus emphasizes a streamlined application process that can generate multiple competing offers, supports clients with financing specialists and educational resources, and partners with providers like Experian to help businesses manage and improve credit.

📋 Description

• Support the Director of Brand Marketing in the execution of Kapitus' online reputation management strategy. • Monitor and respond to reviews across Trustpilot, Google Business Profile, BBB, and other relevant platforms. • Coordinate review-generation initiatives designed to increase review volume and improve customer ratings. • Assist in identifying and addressing customer concerns surfaced through reviews and customer feedback. • Track and analyze customer sentiment, recurring pain points, and positive feedback trends. • Prepare regular reporting and insights related to customer reviews, ratings, and reputation performance. • Support customer advocacy initiatives including testimonials, case studies, and customer spotlights. • Serve as the day-to-day project manager for brand asset development initiatives. • Coordinate with external creative agencies and internal stakeholders to produce various brand materials. • Manage project timelines, approvals, revisions, and production schedules.

🎯 Requirements

• Bachelor’s degree in Marketing or related field; equivalent professional experience will also be considered. • 5+ years experience in brand marketing, communications, PR, customer marketing, content marketing, or a related field. • Superior project management skills with exceptional attention to detail. • Excellent communication and collaboration skills, with a talent for building and maintaining strong relationships with clients, partners, industry contacts and colleagues. • The ability to connect with individuals on both a personal and professional level.

🏖️ Benefits

• Competitive Base Salary Range of $68,700 to $110,200. Kapitus is providing this as a good faith salary range to comply with applicable law. • Annual Incentive Compensation Eligibility – Up to 10% annually • Health Insurance: Comprehensive medical, dental, and employer-paid vision plans through UnitedHealthcare (UHC), with various coverage levels available to meet the needs of our employees and their families. • Flexible Spending Account: Set aside pre-tax dollars from your paycheck to pay for qualified out-of-pocket medical, dental, vision, pharmacy or dependent care expenses. • Lifestyle Spending Account: Employer sponsored post-tax benefits that allow reimbursement for expenses related to physical, mental and financial well-being. • 100% Company Paid Insurances: Kapitus fully covers the cost of basic short-term and long-term disability insurance, as well as vision insurance. • Voluntary Insurance: Supplemental life insurance as well as enhanced short- and long-term disability coverage. • Paid Maternity and Parental Leave: Company-paid maternity and parental leave, supporting employees during important family milestones. • Commuter Benefits: Pre-tax benefits on parking and commuter expenses to cover travel to and from work. • LifeBalance Program: Discounts on outdoor activities, arts, health, and fitness. • Plum Benefits Discount Program: Access exclusive discounts on shows, travel, car rentals, and more. • Tuition Reimbursement: Up to $5,000 annually in tuition reimbursement, plus opportunities for conferences and career development events. • Travel Reimbursement: Travel reimbursement for all work-related travel. • Paid Time Off and Sick Time. • Retirement Benefits: 401K plan managed through Fidelity with a 25% match on contributions.