Director, Clinical Operations

🕒 June 2

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Karoo Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

💰 $3.4M Seed Round on 2023-06

Karoo’s mission is to improve the lives of every cardiac patient in America by transforming the current care model to improve patient outcomes at significantly lower cost.​

📋 Description

• Own the implementation and ongoing refinement of Karoo Health care model • Translate evidence-based cardiology guidelines into practical and scalable care protocols • Test, iterate, and standardize care protocols to meet the needs of individual markets and payer arrangements • Ensure the Karoo Health care model supports value-based care • Operationalize the clinical model across care teams, developing SOPs, staffing models, role definitions, and training materials • Identify operational bottlenecks or clinical variation and drive continuous improvement initiatives • Support market launches by ensuring clinical readiness, workflows, and staffing are in place • Provide operational support to Karoo’s clinical team (RNs, LCSW, MAs, etc.) • Support hiring, onboarding, training, and performance management of clinical staff • Foster a culture of patient-centered, data-informed, high-quality care delivery • Partner with Analytics and Finance to define and monitor clinical KPIs tied to value-based contracts • Use data to assess clinical effectiveness and identify opportunities to improve outcomes and reduce avoidable utilization • Collaborate with partner cardiology practices to ensure smooth integration of Karoo’s clinical model into existing workflows • Ensure clinical operations meet regulatory, licensure, and quality standards across states and care settings • Work closely with Product to inform clinical requirements for tools, workflows, and dashboards • Partner with Market Ops, and Growth teams to align clinical delivery with expansion goals

🎯 Requirements

• Clinical background in cardiology • NP, PA, or MD degree is considered a strong plus • 5+ years operational and people management experience • Experience in value-based care provider organizations • Experience with participation in full upside and downside risk arrangements is a plus • Experience building or scaling clinical programs in a startup or established health system • Experience in a value-based provider startup organization is a plus • Strong systems thinker who can translate clinical strategy into operational reality • Comfortable operating in ambiguity and iterating quickly as the organization grows • Collaborative, pragmatic leader with excellent communication skills.

🏖️ Benefits

• Competitive salary and equity • Fully-remote work environment available • Full benefits package • A collaborative and transparent company culture that values creativity and ownership