Solution Consultant

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Karpel Solutions

WebsiteLinkedInAll Job Openings

51 - 200 employees

🤝 B2B

B2B

Karpel Solutions is a business and government solutions provider that focuses on its clients’ strategic goals through the application of current and cost-effective technology. Founded in 1985, Karpel provides custom software development, managed services, network infrastructure, web development, business continuity planning, backup, and hosting to meet specific business needs. The company oversees process efficiencies and strategic initiatives across various sectors, and has served over 100 companies in the Greater Saint Louis Metro Area, ranging in size from $10 million to over $10 billion.

📋 Description

• Lead product demonstrations for prospective clients, tailoring each demo to the workflows and priorities of prosecutor, public defender, court, and city attorney offices. • Translate prospect requirements into a demo narrative that shows how Karpel's platform, including KAi, addresses their specific needs. • Design and maintain demo environments and sample datasets that reflect realistic office scenarios. • Respond to technical questions from prospects on functionality, integrations, security, and implementation. • Assist with RFP, RFI, and RFQ responses, including technical and functional requirement sections. • Maintain and update a library of RFP content covering product capabilities, security, and implementation approach. • Coordinate with Sales Operations and product teams to keep RFP content accurate as the platform evolves. • Review draft responses for completeness and alignment with what was demonstrated to the prospect. • Partner with Account Executives during discovery calls to identify technical requirements and evaluation criteria. • Support deal strategy by flagging technical risks, integration needs, or procurement requirements early in the sales cycle. • Attend finalist presentations and technical evaluations alongside the sales team. • Maintain deep working knowledge of Karpel's full product suite, including PbK, DbK and KAi. • Stay current on criminal justice and civil workflows and procurement requirements across prosecutor, public defender, court, and city attorney offices. • Relay recurring prospect feedback and feature requests to the product team.

🎯 Requirements

• 3+ years of experience in a pre-sales, solution consulting, sales engineering, or similar technical sales role. • Strong presentation skills with the ability to translate technical detail for non-technical audiences. • Experience supporting RFP, RFI, or RFQ responses. • Excellent written and verbal communication skills. • Experience in government, public sector, or criminal justice technology. • Willingness to travel for client demos, finalist presentations, and conferences as needed. • Experience using PbK or DbK. • Bachelor's degree. • Familiarity with case management or similar SaaS platforms. • Experience providing demonstrations and/or training in Demo2Win.

🏖️ Benefits

• N/A