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TSC Consultant

Job not on LinkedIn

🔥 16 hours ago

🇺🇸 United States – Remote

đź’µ $51.3k - $68.4k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

đź’Ľ Consultant

🚫👨‍🎓 No degree required

Where this job comes from

Posted on KellyServices's careers page, not through a job board

First seen by Remote Rocketship 16 hours ago

Still open on KellyServices's site. Checked 1 hour ago.

Logo of KellyServices

KellyServices

51 - 200 employees

🎯 Recruiter

🤝 B2B

đź’Ľ Consulting

Recruitment • B2B • Consulting

KellyServices is a global workforce solutions company that provides staffing, talent acquisition, managed workforce programs, and project/program delivery across a wide range of industries. For 80+ years it has offered temporary staffing, direct hire/recruitment process outsourcing (RPO), managed service provider (MSP) programs through KellyOCG, business process outsourcing (BPO), workforce advisory/consulting, and specialized divisions serving education, engineering, digital infrastructure, government, life sciences/clinical, and other sectors. Kelly combines recruiting, program management, and outcome-based project delivery to source and manage contingent, permanent, and project-based talent for employers worldwide.

đź“‹ Description

• Develop and implement strategic plans to enhance service delivery processes • Assess current service delivery frameworks to identify improvement and innovation opportunities • Collaborate with cross-functional teams to improve operational efficiency and streamline workflows • Develop and execute training programs to upskill staff and improve service quality • Oversee implementation of technologies and tools to optimize service delivery and customer satisfaction • Monitor KPIs and metrics to evaluate service delivery effectiveness • Facilitate stakeholder communication and manage relationships • Develop and maintain service level agreements and service contracts • Provide informal guidance to new team members

🎯 Requirements

• 2+ years of work experience • Working to advanced knowledge of recruitment and candidate assessment techniques • Experience in customer service or support environments; temporary labor industry preferred • Familiarity with applicant tracking or recruitment systems • Awareness of market rates and ability to follow prescribed compensation guidelines • Understanding of time entry and expense tracking procedures • Working knowledge of MS Office and internet usage • Basic data entry and organizational abilities • Strong problem-solving and analytical skills • Excellent communication skills • Ability to lead and mentor junior team members • Strategic thinking and adaptability • Ability to manage multiple projects and priorities

🏖️ Benefits

• Total compensation package including benefits as applicable to the position • Benefits focused on total well-being • Equal employment opportunity and inclusive workforce

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