Technical Trainer

🔥 0 minutes ago

🏈 Alabama – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 11%

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Logo of Kenco Group

Kenco Group

5001 - 10000 employees

Founded 1950

💼 Consulting

🍽️ Food & Beverage

🏥 Healthcare

💰 Private equity on 2022-11

Consulting • Food & Beverage • Healthcare

Kenco Group is a U. S. -based third-party logistics (3PL) provider offering integrated supply chain services including warehousing and distribution, transportation management, freight brokerage, dedicated contract carriage, eCommerce fulfillment, parcel and material handling solutions, and automation/telematics-enabled reporting. With over 70 years in business and an emphasis on combining legacy experience with modern technology—data analytics, automation, and innovation labs—Kenco partners with consumer packaged goods, retail/eCommerce, food & beverage, life sciences, and industrial clients to optimize operations and scale logistics solutions. The company emphasizes custom, scalable solutions, sustainability, and strategic consulting for customers across North America.

📋 Description

• Assist in preparing technical training programs and deliver training modules to MHE Service technicians • Plan and coordinate training schedules balancing operational needs, technician availability, equipment access, and learning group sizes • Troubleshoot equipment issues and concerns over the phone and make site or shop visits to assist Service Technicians as needed • Recommend and assist in curriculum development using instructional design and adult learning principles across eLearning, classroom, and blended learning formats • Continuously enhance technical instructional delivery and presentation skills • Ensure course content quality and consistency throughout its life cycle • Evaluate training modules and workshops and recommend improvements • Stay current with manufacturer technical bulletins, service updates, software revisions, and new product introductions across multiple equipment brands • Collect and analyze participant feedback through surveys, assessments, and post-training interviews • Maintain expert-level proficiency in work order management platforms, learning management systems, timekeeping software, asset tracking tools, and technician productivity applications • Perform other duties as assigned or needed

🎯 Requirements

• High school diploma, G.E.D. or tech school graduate required • Minimum two years of experience in technical training and learning principles; preferably prior experience with material handling or similar equipment • Excellent presentation and communication skills • Experience with writing and/or maintaining documentation such as user manuals and reference guides • Ability to troubleshoot mechanical and electrical problems on multiple types of equipment • Able to read and understand electrical and hydraulic system schematics • Expected to travel approximately 50% - 75% • A passport is not required, but recommended

🏖️ Benefits

• Medical insurance including HSA, HRA and FSA accounts • Supplemental insurance including critical illness, hospital indemnity, accidental injury • Dental Insurance • Vision Insurance • Basic Life and Supplemental Life • Short Term and Long Term Disability • Paid Parental Leave • 401(k) • Paid Time Off approximately 2 weeks (accrual begins on Day 1 of employment) • Employer Paid Holidays- 10 days

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