Senior Technical Program Manager

Job not on LinkedIn

🔥 0 minutes ago

⛷️ Utah – Remote

⛷️ Utah – Remote

⏰ Full Time

🟠 Senior

🔧 Technical Program Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Kenect

WebsiteLinkedInAll Job Openings

51 - 200 employees

🚘 Automotive

🛍️ eCommerce

💳 Fintech

Automotive • eCommerce • Fintech

Kenect is a platform designed for dealerships to enhance communication and manage customer interactions. It provides a suite of tools including text messaging, reputation management, reviews, payments, and AI-driven lead generation. Kenect integrates seamlessly with dealership management systems (DMS) and customer relationship management (CRM) software to streamline service and sales departments. The platform enables dealerships to text customers, automate review requests, collect payments through text, and improve online reputation. With features like mass messaging, video chat, and a robust content library, Kenect aims to boost customer engagement and operational efficiency for automotive, RV, marine, outdoor power, and powersports industries.

📋 Description

• Lead the planning, coordination, and execution of multiple technical programs supporting Kenect's AI platform • Partner with engineering teams, leadership, and cross-functional stakeholders to establish program goals, define deliverables, and maintain clear timelines and expectations • Organize and facilitate Agile/Scrum ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives • Proactively identify and remove blockers, resolve challenges, and help development teams maintain momentum and meet delivery commitments • Develop and maintain program plans, project schedules, milestones, and success metrics • Identify program risks, dependencies, and potential delays, implementing proactive mitigation strategies • Support fully remote development teams across locations and time zones • Utilize Jira, Confluence, and Excel to track deliverables, maintain documentation, monitor performance, and provide reporting • Establish and continuously improve program management processes, Agile practices, and documentation standards • Coordinate competing priorities and cross-functional dependencies • Communicate program status, milestones, risks, and changes to leadership and stakeholders • Drive continuous improvement by identifying opportunities to streamline workflows, improve team efficiency, and strengthen program delivery

🎯 Requirements

• 5+ years of experience working within a product or technology organization, including experience in a SaaS environment • Proven experience managing technical programs or projects, preferably supporting software development or engineering teams • Strong understanding of Agile/Scrum methodologies, with hands-on experience facilitating sprint ceremonies and supporting sprint-based software delivery • Experience working with fully remote or distributed teams • Proficiency with Jira, including boards, sprints, epics, and reporting; Confluence for documentation and collaboration; and Excel for tracking and analysis • Demonstrated ability to manage multiple programs, competing priorities, timelines, and cross-functional dependencies • Strong problem-solving and analytical skills • Excellent written and verbal communication skills, with the ability to clearly communicate technical information, program updates, and business priorities to diverse audiences • Ability to influence stakeholders, build relationships, and drive results without direct authority • Strong organizational skills, attention to detail, and a proactive approach to planning, execution, and continuous improvement • Comfortable navigating ambiguity, adapting to changing priorities, and taking ownership of outcomes in a fast-paced environment • Bachelor's degree in a related field or equivalent relevant experience • Advanced degree or professional certifications in program management or Agile methodologies are a plus

🏖️ Benefits

• Health, Dental, Vision, Life & Disability Insurance • Your birthday is a paid day off • Onsite gym • Breakroom full of snacks and drinks • Convenient location next to freeway entrance/exit