Customer Operations Specialist

Job not on LinkedIn

🔥 0 minutes ago

🌵 Arizona – Remote

🌵 Arizona – Remote

💵 $40k - $46k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Keter Environmental Services

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

💰 Private Equity Round on 2021-11

Consulting • Healthcare • Manufacturing

Keter Environmental Services is a provider of data-driven recycling and waste management solutions aimed at helping businesses achieve their sustainability and ESG goals. They offer customized, tech-enabled services that analyze waste streams to optimize recycling and reduce costs while ensuring compliance with regulations. Keter operates across various sectors including manufacturing, healthcare, and government, providing flexible program plans and access to necessary equipment and vendor partnerships.

📋 Description

• Manage daily waste and recycling operations for approximately 25–30 consistently assigned properties • Schedule and coordinate waste and recycling hauls based on service needs and operational data • Confirm completed hauls, weights, and service details for accuracy • Review invoices, identify discrepancies, and coordinate resolution • Work within eTrack to manage service activity, work orders, property information, and operational updates • Monitor container history, PSI readings, service cycles, tenant changes, and other data to make informed service decisions • Track customer and service escalations through resolution • Coordinate equipment repairs and temporary roll-off container placement and removal • Communicate with customers and vendors to resolve issues and provide timely, professional updates • Maintain accurate records and ensure assigned work is completed with consistent follow-through • Partner with internal teams and escalate issues when additional support is needed • Monitor or track escalated service issues during limited nights, weekends, and holidays as needed

🎯 Requirements

• 2+ years of relevant experience in customer operations, customer service, dispatch, service coordination, or a related field • Strong customer service and professional communication skills • Ability to read and review invoices and identify discrepancies • Strong critical thinking, analytical, and problem-solving skills • Excellent attention to detail and accuracy • Ability to interpret operational data and use it to make sound decisions • Strong organizational and time-management skills with the ability to manage multiple properties and priorities • Ability to work independently, take ownership, and consistently follow through on responsibilities • Willingness to ask questions and seek support when appropriate • Proficiency with Microsoft Outlook, Word, and Excel • Candidates must reside in Arizona • College degree preferred • Experience in waste and recycling, property management, logistics, facilities services, or other service-based operations preferred • Experience with eTrack, work order systems, CRM platforms, or similar operational systems preferred • Experience reviewing invoices or service-related billing preferred • Experience coordinating with vendors or third-party service providers preferred

🏖️ Benefits

• Annual Bonus Plan at Every Level • Continuous Learning and Development Opportunities • 401(k) Retirement Savings with Company Match; Immediate Vesting • Medical & Dental Insurance • Vision Insurance (Company Paid) • Life Insurance (Company Paid) • Short-term & Long-term Disability (Company Paid) • Employee Assistance Program • Flexible Spending Accounts/Health Savings Accounts • Paid Time Off (PTO), Including Birthday Off, Community Volunteer Hours, and a Friday Off in the Summer • 7 Paid Holidays