Senior Complex Claims Adjuster

🕒 July 2

🏈 Alabama, Arizona, +34 more states – Remote

🏈 Alabama – Remote 🌵 Arizona – Remote 🏄 California – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🥔 Idaho – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🌾 Nebraska – Remote 🎰 Nevada – Remote 🏖️ New Jersey – Remote 🌶️ New Mexico – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🗿 South Dakota – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote 🍁 Vermont – Remote ⚔️ Virginia – Remote ☕ Washington – Remote 🧀 Wisconsin – Remote

💵 $80k - $100k / year

⏰ Full Time

🟠 Senior

📋 Claims Specialist

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 19%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Kin Insurance

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2016

🛡️ Insurance

💸 Finance

👥 B2C

Insurance • Finance • B2C

Kin Insurance is a digital insurance company that offers homeowners, landlord, condo, mobile home, high-value home, flood, and auto insurance, along with mortgage products such as home loans, refinancing, home equity loans, and HELOCs. Kin emphasizes affordable, easy online quoting and policy management, claims support, and customer service, operating directly to consumers across multiple U. S. states.

📋 Description

• Handle complex, high-exposure structure, dwelling, and contents property claims from first notice of loss through resolution • Examine and interpret insureds’ policies, forms in force, and other records to determine coverage and company liability • Draft, approve, and adjust damage and loss estimates using Xactimate and Xactanalysis • Investigate claims through recorded statements, consultations with police and fire departments, property damage inspections, and documentation review • Write diary notes, manage and collaborate with vendors on field assignments, set and save contacts, and issue payments • Apply knowledge of multiple state statutes, insurance codes of ethics, rules, regulations, and guidelines • Negotiate with attorneys and public adjusters to achieve fair and equitable settlements • Independently manage a full caseload across multiple states while meeting timeliness and quality benchmarks • Produce well-documented files, sound coverage decisions, reservation of rights and denial letters where applicable, and effective negotiation outcomes • Guide and support policyholders through challenging situations • Mentor less experienced claims team members and support consistent claims-handling practices

🎯 Requirements

• 3+ years of first-party property claims adjusting experience directly with a carrier • Expertise handling files with exposure up to $100,000 • Deep knowledge of policy interpretation and claims processes • Hands-on experience managing attorney- and public adjuster-represented claims preferred • Strong negotiation and conflict resolution skills • Ability to manage vendor relationships and negotiate effectively • Experience drafting complex reservation of rights letters, coverage denial letters, and release letters • Ability to conduct thorough and effective recorded statements • Ability to recognize potential fraud indicators and identify subrogation opportunities • Skilled in Xactimate/Xactanalysis • Strong technical acumen with Excel, Snapsheet, Slack, and CRM systems • Exceptional interpersonal skills and ability to guide policyholders with empathy and professionalism • Ability to mentor less experienced claims team members • Familiarity with the litigation process, including prior deposition and/or mediation experience preferred • Working knowledge of insurance laws, good faith practices, timelines, and regulatory requirements across multiple states • Valid Adjuster's License in the current state of residence • Ability to live and work full-time in one of the listed eligible states • Authorization to work for any employer in the United States • Availability for required overtime and weekend shifts during catastrophic events

🏖️ Benefits

• Company equity through Restricted Stock Units (RSUs) • 401(k) with company match up to 4% of eligible earnings • Multiple medical plan options • Dental and vision coverage • Company-funded HSA contributions • Company-paid life insurance and short-term disability • Employee referral bonuses • Supplemental long-term disability, critical illness, accident, legal, and pet insurance • Mental health support and confidential counseling resources • Flexible PTO for exempt employees (most employees take 15–20 days per year) • 8 company-observed holidays • Paid parental leave, including up to 14 weeks at 100% pay for birthing parents and 8 weeks at 100% pay for non-birthing parents • Career mobility and internal growth opportunities • Professional development budgets for certifications, conferences, and learning, subject to management approval • Remote-first work environment • Required overtime and weekend shifts during catastrophic events