Commercial Operations Specialist

🔥 36 minutes ago

🏄 California – Remote

🏄 California – Remote

💵 $26 - $31 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚙️ Operations

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Kiva Brands, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2010

👥 B2C

🛒 Retail

💰 $12.3M Venture Round on 2019-07

B2C • Retail

Kiva Brands, Inc. is a leading cannabis company based in California, known for its high-quality cannabis-infused edibles. The company specializes in precisely dosed and delicious products such as gummies, chocolates, mints, and chews, designed to offer a variety of effects tailored to individual tastes and occasions. Kiva has established itself as the top edibles brand in the United States by ensuring consistent quality and leveraging scientific standards and artful design. Customers can find Kiva's products available for purchase and delivery in legalized states across the country, reflecting its commitment to providing a personalized and enjoyable cannabis experience.

📋 Description

• Collaborate closely with sales, brand, and operations teams to ensure seamless processes. • Efficiently manage and process all inbound order requests to ensure accuracy. • Actively maintain up-to-date pricing information and execute required promotions. • Ensure accurate and complete product and customer information in internal systems. • Conduct periodic audits for data accuracy and compliance with company policies. • Provide comprehensive ordering and technical support for internal users and external partners. • Support the sales team by efficiently entering orders through internal systems. • Act as a central communication hub using various platforms for collaboration.

🎯 Requirements

• 2 + years proven experience in a similar role, ideally in a fast-paced distribution or logistics environment. • SQL knowledge and wholesale distribution experience ideal • Proficiency in using internal systems such as Encompass or a strong ability to quickly learn and adapt to new systems. • Excellent communication skills, both written and verbal, with a keen attention to detail. • Strong analytical and problem-solving abilities to resolve issues effectively. • Exceptional organizational skills and the ability to manage multiple tasks simultaneously. • Proactive attitude with a focus on continuous improvement and a willingness to take initiative. • Team player mentality with the ability to collaborate and communicate effectively with various departments. • Cannabis experience preferred