Experienced Intermodal Operations Specialist

Job not on LinkedIn

🕒 June 20

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

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Knichel Logistics, Inc.

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📣 Marketing

🚗 Transport

Consulting • Marketing • Transport

Knichel Logistics, Inc. is a woman-owned and operated intermodal marketing company specializing in intermodal, less than truckload (LTL), full truckload (FTL), and specialty services. As a non-asset based provider of transportation and logistics services, Knichel Logistics has built a reputation for reliability and value within the transportation industry. The company focuses on providing smooth transportation experiences by establishing strong relationships with carriers and catering to various transportation needs, including expedited and volume shipments.

📋 Description

• Order acceptance, order entry, planning, and scheduling of intermodal rail shipments. • Coordinating with Knichel Logistics rail and drayage partners to ensure the appropriate capacity and service to meet our customer’s needs. • Consistent monitoring of intermodal shipments to ensure on-time pick-up and delivery – while proactively identifying and resolving any shipment/account problems. • Resolve escalated customer issues promptly and effectively, ensuring seamless communication between stakeholders. • Collaborate with sales, operations, and procurement teams to enhance service offerings and align with customer expectations.

🎯 Requirements

• 3 years of experience in logistics, specifically intermodal customer service and operations. • Proven ability to manage and prioritize tasks effectively across various customers and shipments. • Strong communication skills while having a sense of urgency and empathy. • Comfortable engaging and building relationships with multiple stakeholders to include shippers, carriers, rails and internal team members. • Detail-oriented and skilled at problem-solving with a proactive approach.

🏖️ Benefits

• Competitive compensation and benefits package. • Remote work and relocation assistance for the right candidate. • A collaborative work environment within our brand-new headquarters in Cranberry Township, PA.