Engineering Manager, Platform

🔥 0 minutes ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♀️ Software Engineering Manager

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Knock

WebsiteLinkedInAll Job Openings

1 - 10 employees

🔌 API

☁️ SaaS

🏢 Enterprise

API • SaaS • Enterprise

Knock is a powerful and flexible notifications infrastructure platform designed to help developers integrate and manage notifications in their applications. Built for scalability, Knock provides APIs to engage users, facilitate cross-channel workflows, and manage notification preferences without the need for custom infrastructure. The platform offers comprehensive SDKs, intuitive documentation, and a unified API for integrating various notification channels including email, push, SMS, and Slack. Knock is designed to save engineering teams time and effort by handling complex notification logic, allowing developers to focus on their core products. It is SOC2 Type 2 certified and compliant with GDPR and HIPAA, ensuring high security standards for customer data. Knock's infrastructure supports high volume notifications ensuring reliability and performance for enterprise-scale businesses. Whether it’s in-app notifications or cross-channel systems, Knock provides the tools necessary for a seamless notification experience.

📋 Description

• Hiring and building a high-performing platform team over the next year • Owning the platform team’s roadmap and prioritization • Coaching and developing the engineers on the team through regular 1-on-1s • Contributing to architecture decisions and design reviews • Leading and participating in incident response • Partnering with the product engineering team to manage cross-team dependencies • Helping shape Knock’s broader engineering culture, standards, and tooling choices alongside the CTO.

🎯 Requirements

• 3+ years of experience as an engineering manager in a startup or mid-sized company, leading a platform or infrastructure team that operates at scale. • Strong technical foundations to own an inherently deeply technical area of our service. • A track record of hiring, growing, and retaining excellent engineers, and of building team cultures where people do their best work. • The judgment to delegate decision making and expertise to the team, and the instincts to know when to step in to move a decision along. • Comfort owning prioritization without a dedicated Product Manager partner. • Experience leading on-call rotations, incident response, and the operational maturity that comes with running a high-availability service. • Strong communication skills, with the ability to work in a fully distributed, remote-first team.

🏖️ Benefits

• We care deeply about building a team and culture that is inclusive and equitable for people of all backgrounds and experiences • We particularly encourage people from underrepresented communities to apply.