Loan Assistant

🔥 18 hours ago

🇺🇸 United States – Remote

💵 $53k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Knock

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2015

💸 Finance

🏠 Real Estate

💳 Fintech

Finance • Real Estate • Fintech

Knock is a financial technology company that enables homebuyers to leverage the equity in their current homes to purchase new properties before selling their existing ones. Their innovative Knock Bridge Loan™ helps clients make competitive offers by removing the contingency of having to sell their prior home first, thus streamlining the buying and selling process. The company collaborates closely with real estate agents and lenders to provide a unique solution that simplifies the homeownership journey, ensuring customers have access to necessary funds for down payments and other expenses without traditional delays.

📋 Description

• Support the customer journey from application to funding • Provide an overview of Knock’s products and programs • Assist customers through successful closing • Gather required documentation for loan processing and underwriting • Obtain Initial Closing Disclosure signatures to meet on-time closings • Manage a pipeline consisting of 30 loan closings per month • Complete Patriot Act verification based on customer ID • Ensure minimum submission requirements and documents are met before submitting loans to processing • Assist team members with borrower requests • Issue initial disclosures and revised Loan Estimates compliantly within 24–48 hours of receiving a loan, using TRID knowledge • Request and review condo approval documents and ensure relevant questions are completed • Meet or exceed individual quotas and company metrics • Respond to internal stakeholders and external customers • Follow guides, job aids, and scripts to gather loan documentation and disclose loan files • Promote best-in-class customer service from lead to closing • Continually learn and expand mortgage origination knowledge • Take on ad-hoc projects and support the team as needed

🎯 Requirements

• 1+ years of experience in mortgage operations and/or processing • Active NMLS license or ability to acquire an NMLS license within the first 90 days of hire • Experience using a LOS, Blend and/or Google Suite required • Comfortable with change and working in a fast-paced, startup environment • Team player and fantastic written and verbal communicator • Ability to review and interpret internal guidelines • Process oriented with a keen eye for detail • Belief in creating diverse, equitable, and inclusive practices and programs • Proven success working 100% remote in prior positions and experience working with a distributed, national team • High school diploma or equivalent • Able to set up and constantly operate a computer • Able to communicate and exchange accurate information via telephone or internet video applications • Able to perform essential job functions with or without reasonable accommodation

🏖️ Benefits

• Incentive plan (bonus) • Remote-first flexibility and 100% remote work culture • Top tier medical, dental, and vision benefits for full time employees starting on the first day of employment • Flexible Paid Time Off for full time employees • Paid parental leave for all full time employees: 12 weeks for the birthing parent and 6 weeks for the non-birthing parent • One thousand annually for professional development • Life, AD&D and Disability insurance for full time employees • 401K (noncontributory by Knock) for all employees • $75 monthly allowance for health & wellness • Up to $400 monthly for a co-working space for eligible employees • $100 monthly allowance for home internet, mobile phone or other communication devices • $2,500 referral bonus for eligible employees • Purpose-driven work improving the homeownership journey • Supportive, growth-oriented culture • Diverse, equitable, and inclusive workplace