Senior CRM Associate – Project Manager

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👷‍♀️ Project Manager

👻 Ghost score 11%

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Kodiak Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2005

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Kodiak Solutions is a healthcare-focused SaaS company that provides a cloud-based Revenue Cycle Analytics (RCA) platform and expert services to hospitals and health systems. The company combines a large clinical and financial data pool with proprietary analytics and in-house specialists to optimize revenue cycle operations, improve net revenue, support government reimbursement and compliance, and automate workflows for finance and risk teams. Kodiak primarily serves enterprise healthcare organizations and finance/revenue cycle leaders with data-driven insights, reporting, and advisory solutions.

📋 Description

• Create and manage all aspects of project planning, execution, and monitoring for clinical revenue management projects • Support customers and internal teams through technical project management and communication • Build and maintain strong, long-lasting customer relationships • Serve as the primary point of contact for key projects • Anticipate internal and customer needs and adapt project communications • Foster ownership of project and customer success • Manage multiple customer projects simultaneously, including scoping, planning, and executing deliverables on time and within expectations • Develop project timelines, implementation steps, communication strategies, governance frameworks, and change management plans • Ensure high-quality execution of project deliverables • Coordinate or oversee project meetings, agendas, minutes, action items, and follow-up • Manage project scope according to contractual scope of work • Identify and execute contract amendments • Identify expansion, upsell, and process improvement opportunities while mitigating risks • Develop and manage internal project finance processes • Support customer invoicing and billing processes • Manage benefit tracking and maintain customer ROI

🎯 Requirements

• A bachelor’s degree in business or a health-related field is required • 3-5 years of healthcare project management experience is required • Focus on clinical areas or revenue cycle is a strong advantage • Previous experience in a professional services or consulting role is essential, with a proven track record in delivering client-focused solutions • Fundamental understanding of hospital revenue cycle management, with a specific focus on mid revenue cycle processes, is highly desirable • Strong technical knowledge of project management and/or revenue cycle • Relevant professional certifications (e.g., PMP, CAPM, RHIA, etc.) are expected • Proficiency in Microsoft Office, including Excel, Word, and PowerPoint, and other project management tools • Demonstrated leadership skills with the ability to manage multiple projects, guide cross-functional teams, and interact with all levels of customer and internal staff • Financial and analytical skills are required, with a strong aptitude for using data to drive decision-making and process improvement • Outstanding written and verbal communication skills, with the ability to clearly present findings and recommendations to both technical and non-technical audiences • Prior experience in sales or business development is a plus • Willingness to travel up to 25% to client sites, as needed • Inpatient and Outpatient Coding Experience is a bonus • Clinical experience is a bonus • Revenue cycle experience is a bonus

🏖️ Benefits

• Willingness to travel up to 25% to client sites, as needed