Deal Desk Manager

🕒 May 21

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Kong Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2017

🔌 API

☁️ SaaS

🏢 Enterprise

💰 $100M Series D on 2021-02

API • SaaS • Enterprise

Kong Inc. is a company that provides a comprehensive API platform designed to facilitate API management, AI integration, and developer productivity. It offers solutions like Kong Gateway, Kong Konnect, and a variety of other tools targeted at managing and optimizing the API lifecycle. Kong's platform supports multi-cloud environments and is built to deliver high performance and security. It is notably recognized by Gartner as a leader in API management and supports innovations across industries like financial services, healthcare, and technology. The company emphasizes flexibility, security, and speed, making it a favored choice for enterprises looking to enhance their digital services through APIs. Kong also supports a robust community of developers and provides extensive integrations and plugins to streamline API management and operations.

📋 Description

• Be the go-to expert on Kong’s products, pricing models, and packaging options, providing accurate and strategic quoting support to the sales team. • Partner with sales to find creative paths that satisfy customer needs without undermining deal economics for Kong. • Drive the end-to-end deal process—from initial structure to signed contract—with a focus on minimizing cycle time and maximizing revenue. • Handle non-standard, complex, or multi-solution deal requests, coordinating across business units to reach alignment. • Serve as a central connector across legal, revenue, finance, and Product & Pricing teams—owning alignment across all of them on deal structure and contract language. • Champion best practices that make the sales motion faster and more consistent across regions.

🎯 Requirements

• 5+ years of experience in a Deal Desk, Revenue Operations, Sales Operations, or similar commercial role at a B2B SaaS or enterprise software company. • Hands-on experience structuring complex deals—including multi-product, multi-year, or non-standard commercial arrangements. • Prior exposure to working directly with enterprise customers on commercial negotiations or contract language. • Familiarity with subscription, consumption-based, and hybrid pricing models; understanding of how each affects deal structure and revenue recognition.

🏖️ Benefits

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options