Director, Legal Operations

Job not on LinkedIn

🔥 40 minutes ago

🇺🇸 United States – Remote

💵 $134.2k - $298.9k / year

⏰ Full Time

🔴 Lead

⚖️ Legal Counsel / General Counsel

👻 Ghost score 4%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Kraken Digital Asset Exchange

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2011

₿ Crypto

💸 Finance

💳 Fintech

Crypto • Finance • Fintech

Kraken Digital Asset Exchange is a cryptocurrency platform that facilitates the buying and selling of over 200 cryptocurrencies, including Bitcoin, Ethereum, and many others. Founded in 2011, Kraken provides a comprehensive suite of features for both beginner and advanced traders, such as advanced trading interfaces and margin trading. The platform emphasizes industry-leading security, deep liquidity, and 24/7 customer support, making it a trusted choice for users worldwide. Kraken caters to individual investors as well as institutional clients, offering services like OTC trading and custody. The company is committed to transparency with its proof of reserves and mission-driven values. Kraken operates globally, supporting clients in over 190 countries, with a quarterly trading volume exceeding $207 billion. However, users are advised of the high risk of crypto investments and the lack of regulation in some jurisdictions.

📋 Description

• Serve as DRI for Legal Operations, Legal Technology, and Legal AI strategy, execution, and governance • Own Legal’s operating model across workflows, processes, resourcing, and service delivery • Own budget planning, forecasting, accruals, and cost modeling with Finance • Manage legal billing and outside counsel • Lead resourcing, capacity planning, headcount modeling, role design, and make/buy/automate decisions • Manage the legal technology stack, including CLM, matter management, AI tools, knowledge management, intake, and spend management • Enforce centralized ownership, standardization, and compliance across legal technology • Evaluate AI tooling, drive build-vs-buy decisions, translate requirements into technical roadmaps, ensure secure deployment, measure ROI, and lead integrations • Establish metrics, dashboards, and controls for workload, demand, spend, cycle times, efficiency, risk, and outcomes • Design and operate intake, triage, and demand-management frameworks, including prioritization models, service tiers, SLAs, and self-service pathways • Optimize vendor and contractor management, spend controls, billing review, performance measurement, and work allocation • Design, implement, and adopt AI-enabled legal workflows at scale • Evolve Legal knowledge management strategy through playbooks, templates, decision trees, and guidance • Prioritize operational, process, and technology initiatives based on impact, risk reduction, and ROI • Lead change management, training, and adoption for new processes, technologies, and AI systems • Ensure compliance with regulatory, security, privacy, and compliance standards • Maintain operational controls to reduce legal, regulatory, and model risk • Enable attorneys to focus on legal judgment, strategy, and advisory work

🎯 Requirements

• 10+ years in Legal Operations, legal technology, process design, finance-adjacent operations, or operational leadership • Experience scaling legal operations, legal technology, financial management, and data-driven execution • Experience driving automation and AI initiatives from strategy through deployment, governance, adoption, and ROI measurement • Understanding of legal workflows including contracts, regulatory, litigation, investigations, intake, outside counsel management, and process redesign • Hands-on experience optimizing CLM, matter management, spend management, intake, knowledge management, and AI tools • Ability to translate requirements into technical roadmaps and operational plans • Experience establishing metrics, dashboards, controls, and OKRs • Communication skills to influence legal leaders, executives, and technical teams • Experience operating in ambiguity and leading transformation in high-growth environments • Experience in fintech, crypto, financial services, or regulated industries (nice to have) • Background in enterprise AI governance, model risk management, or secure AI deployment (nice to have) • People management experience in Legal Operations or adjacent functions (nice to have) • Experience benchmarking Legal Operations practices, tooling, and cost structures against industry standards (nice to have) • Ability to work from the selected city and country; sponsorship requirements must be disclosed

🏖️ Benefits

• Equity program • Bonus program • Wellness allowance • Medical insurance • Dental insurance • Vision insurance • 401(k) • Diverse and inclusive workplace • Job-related skills or work-style assessments applied consistently across candidates • Kraken product dogfooding requirement after joining