Experienced VRI English-ASL Interpreter

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Kreato Global | BPO and Language Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2020

🤝 B2B

🏛️ Government

B2B • Government • Legal

Kreato Global | BPO and Language Solutions is a Business Process Outsourcing firm specializing in language services, including over-the-phone and video remote interpreting (consecutive and simultaneous), professional translation, and cultural localization for global audiences. The company provides 24/7 multilingual support across more than 100 languages through a team of over 300 certified interpreters and rigorous quality assurance processes, serving sectors such as healthcare, finance, travel & hospitality, government, and legal. Kreato Global helps organizations break down language barriers to ensure clear, culturally accurate communication and improved customer and client experiences worldwide.

📋 Description

• This is a remote position for an Experienced Video Remote Interpretation (VRI) English-ASL (American Sign Language) Interpreter based in the United States. • The interpreter will be responsible for providing accurate interpretation services virtually via video between English and ASL in medical, social services, customer service, and financial settings. • The role involves facilitating seamless communication between service providers and the Deaf/Hard of Hearing community to ensure effective understanding and care.

🎯 Requirements

• Interpretation Delivery: Provides high-quality consecutive interpretation via secure Video Remote Interpretation (VRI) platforms. • Policy Adherence: Follows all Kreato Global policies and procedures related to information confidentiality and interpreter ethics. • Compliance: Maintains strict patient confidentiality in accordance with HIPAA, FERPA, GLBA, and/or regulatory requirements, policies, and standards. • Professionalism: Establishes and maintains quality service and positive interactions with all patients, customers, health care providers, and clinical employees during remote sessions. • Environment Management: Maintains a professional, well-lit, and distraction-free visual background during all video calls. • Continuous Improvement: Continuously improves vocabulary, ASL proficiency, and specialized subject matter knowledge.

🏖️ Benefits

• Submission of an updated Resume. • Must be at least 18 years of age with a High school diploma or GED equivalent. • Must reside in the United States and possess either U.S. citizenship or permanent resident status (Green Card). • Access to a reliable, high-speed, wired internet connection (Ethernet preferred). • A professional computer setup equipped with a high-definition webcam. • Appropriate lighting and a solid-colored, professional background. • A dedicated, quiet, and secure workspace with a locked door to ensure absolute privacy and HIPAA compliance. • Successful completion of a drug test and Background Check & Security Screen. • A signed commitment to confidentiality, adherence to ethics, and HIPAA compliance. • 1+ years of interpreting experience (prior VRI experience is a strong plus). • Knowledge of Kreato Global’s evaluation process conforming to interpreting standards defined by NCIHC, IMIA, and CHIA. • National or State ASL Certification (e.g., RID, BEI) is highly preferred.