Virtual Chief Center Operator, CCO

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Kumon North America, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1958

📚 Education

👥 B2C

Education • B2C

Kumon North America, Inc. is a supplemental education company that operates a network of learning centers and franchises offering the Kumon Math and Reading Programs. Using a structured, worksheet-based self-learning method, Kumon provides individualized instruction and daily practice to help students (ages preschool through high school and beyond) build math, reading, and study skills. Services include in-center instruction, virtual classes, and a digital platform (Kumon Connect) for completing worksheets and tracking progress. The organization also offers franchise opportunities for center ownership.

📋 Description

• Support the daily operations of assigned Virtual Company-Owned Centers under the guidance of the CCI. • Conduct parent orientation and assessment meetings, including follow-up communication and ongoing family support. • Assist with lesson planning and managing enrollment growth within assigned subject and enrollment targets. • Support instructional quality by monitoring virtual classes, assisting with device checks, and ensuring students and families understand virtual learning tools (e.g., Zoom, Kumon Connect). • Collaborate with CCI to ensure compliance with Kumon instructional, operational, and customer service standards. • Communicate effectively with families, instructors, and CCI to address questions, concerns, and operational needs. • Support center scheduling, coordination, and administrative tasks related to virtual center operations. • Participate in training, meetings, and professional development opportunities as required.

🎯 Requirements

• Bachelor’s degree required; degree in education or a related field preferred. • Spanish language fluency required for candidates • Experience working with students, families, or educational services; prior Kumon experience strongly preferred. • Ability to work effectively in a virtual, remote environment, including comfort with video conferencing platforms and digital tools. • Strong communication skills, including the ability to explain concepts clearly to families and students. • Demonstrated organizational and time-management skills. • Ability to follow direction, execute plans, and collaborate closely with leadership. • Alignment with the Kumon mission and a strong student-first mindset.