Customer Technology Advisor

🔥 0 minutes ago

🏄 California, New York, +1 more states – Remote

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💵 $129.2k - $232.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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Kyndryl

10,000+ employees

Founded 2021

🏢 Enterprise

🔒 Cybersecurity

☁️ SaaS

Enterprise • Cybersecurity • SaaS

Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.

📋 Description

• Coordinate the entire sales process, ensuring quality and compliance verification while adhering to Kyndryl best practices. • Support Consulting, Advisory, and Architecture activities across Sales and Pre-Sales, collaborating closely with Customer Partners and Kyndryl Consult Partners. • Identify the intricate business and technical requirements of customers, leveraging capabilities to generate winning cross-practice solutions. • Develop profitable deals using technical knowledge and mastery of the practice-specific domain. • Collaborate with internal and external stakeholders to generate winning responses and create optimal technical solutions. • Build and nurture relationships with external alliance partners for co-created solutions. • Develop and deliver compelling demonstrations to showcase the value of offerings to customers.

🎯 Requirements

• Minimum of 5+ years of experience in Presales, Solutions Engineering, Technical Consulting, or related customer-facing technical roles. • Deep expertise in cloud, Linux, networking, virtualization, and enterprise platforms, including software sales. • Demonstrated ability to increase signings through software products and higher value service offerings. • Experience supporting technology and enterprise software sales across multi-industry environments. • Deep domain knowledge of services offerings and technical solutions. • Demonstrated experience translating distinctive technical knowledge into actionable customer insights and solutions. • Prior consultative selling experience.

🏖️ Benefits

• Medical and dental coverage • Disability benefits • Retirement benefits • Paid leave • Paid time off • Discretionary annual bonus program • Opportunities for certification in major platforms • Employee learning programs • Company-wide volunteering and giving platform

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