Director, Technical Solution Manager

🔥 43 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $161.5k - $290.8k / year

⏰ Full Time

🔴 Lead

👔 Director

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Kyndryl

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2021

🏢 Enterprise

🔒 Cybersecurity

☁️ SaaS

Enterprise • Cybersecurity • SaaS

Kyndryl is a leading IT infrastructure services provider, serving thousands of enterprise customers worldwide. The company specializes in designing, building, managing, and modernizing complex, mission-critical information systems. Kyndryl offers a range of services including IT consulting, cloud services, cybersecurity, data and AI solutions, and digital workplace transformation. With a strong focus on innovation, partnerships, and co-creation, Kyndryl helps businesses tackle IT complexity and drive operational excellence. The company operates across various industries such as automotive, healthcare, banking, and more, providing expertise and solutions to address industry-specific challenges. Kyndryl's global network and strategic alliances empower enterprises to adapt to the evolving technology landscape, ensuring their essential systems are reliable and efficient.

📋 Description

• Develop domain specific solutions that align customer requirements with Kyndryl services and capabilities • Analyze customer business and technical needs and convert them into solution architectures and cost models • Support solution strategy discussions by clearly articulating business value, technical trade offs, and delivery considerations • Collaborate with internal stakeholders to gather technical inputs, assumptions, and constraints required for proposals • Contribute to bid and proposal development by owning solution documentation and presentations • Participate in customer meetings to explain solution design, scope, and outcomes in practical terms • Support deal progression through solution refinement, risk identification, and handover readiness

🎯 Requirements

• Minimum of 8+ years of experience in IT service management, IT sourcing, or IT strategy • Experience designing and building technical solutions based on customer requirements • Understanding of IT domains including infrastructure management, cloud computing, networking, cybersecurity, and enterprise systems • Ability to analyze complex problems and propose scalable, practical solutions • Experience creating solution documentation such as scope definitions, assumptions, and cost models • Experience working with cross functional teams across sales, delivery, and technical practices • Ability to travel up to 50%

🏖️ Benefits

• Kyndryl’s discretionary annual bonus program, based on performance • Comprehensive benefits package which includes medical and dental coverage • Disability benefits • Retirement benefits • Paid leave • Paid time off