Manager, Field Engineering

🔥 1 minute ago

⛷️ Utah – Remote

infoinfo

💵 $91.5k - $170.5k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Field Service Engineer

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Logo of L3Harris Technologies

L3Harris Technologies

10,000+ employees

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

L3Harris Technologies is a global aerospace and defense technology innovator, specializing in providing advanced solutions across air, land, sea, space, and cyber domains. The company focuses on delivering capabilities in areas such as autonomous systems, command and control, electronic warfare, and resilient communications, supporting both national security and commercial markets. Committed to innovation, L3Harris Technologies aims to advance technologies that enable their customers to effectively tackle the most complex challenges.

📋 Description

• Lead and manage an estimated 50 Field Service Representatives supporting domestic and international customer sites • Coordinate field engineering support for system installation, integration, testing, troubleshooting, repair, and sustainment • Partner with engineering, manufacturing, supply chain, quality, and program teams to resolve field issues and improve product performance • Develop deployment plans, staffing models, and support schedules • Monitor emails from FSRs/sites and coordinate with in-house personnel • Maintain records related to FSR performance, awards, disciplinary action, and core competencies • Conduct weekly teleconferences with sites, FSRs, customers, program managers, and engineering • Provide required reports to program managers and external customers • Review and approve timecards, travel expense reports, and payroll • Oversee compliance with company policies, contractual obligations, export controls, safety requirements, and customer procedures • Support proposal and new business efforts, including SOW reviews, requirements derivation, estimates, and contract negotiations • Support proposal development, cost estimates, manpower planning, and risk assessments • Build and maintain customer relationships • Travel to customer, operational, test, and field locations for deployments and critical events

🎯 Requirements

• Bachelor’s Degree and minimum 9 years of prior relevant experience, graduate Degree and a minimum of 7 years of prior related experience, or in lieu of a degree, minimum of 13 years of prior related experience • Active Secret Security Clearance required • Minimum of 2 years of experience leading teams, projects, or field support personnel • Ability to manage multiple priorities in fast-paced, customer-facing environments • Strong written and verbal communication skills • Proficiency with Microsoft Office • Ability to travel, including occasional short-notice travel, as required • Ability to obtain and maintain any required security clearance, if applicable • Experience in aerospace, defense, telecommunications, electronics, mission systems, or other highly regulated technical industries • Experience supporting CONUS and OCONUS deployments/rotations • Knowledge of training development, certification programs, and technical workforce planning

🏖️ Benefits

• Health and disability insurance • 401(k) match • Flexible spending accounts • EAP • Education assistance • Parental leave • Paid time off • Company-paid holidays • 9/80 schedule with every other Friday off

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