
501 - 1000 employees
Founded 2002
🏥 Healthcare
💊 Pharmaceuticals
🧬 Biotechnology
💰 $24.5M Series A - LabConnect on 2017-06
Healthcare • Pharmaceuticals • Biotechnology
LabConnect is a global central laboratory solutions partner that provides technology-driven, customized, orchestrated, and scalable laboratory and data services to support clinical trials and drug development worldwide. Its offerings include central and specialty bioanalytical testing, radiopharmaceutical support, decentralized/near-home collection, custom collection kits and high-volume kitting, companion diagnostics and assay validation, data management and harmonization, regulatory and scientific project management, and commercial/post-market support. LabConnect serves sponsors and CROs across multiple therapeutic areas (oncology, vaccines, cell and gene therapy/ATMPs and more), emphasizing program oversight and operational execution for clinical research.
🔥 10 minutes ago
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501 - 1000 employees
Founded 2002
🏥 Healthcare
💊 Pharmaceuticals
🧬 Biotechnology
💰 $24.5M Series A - LabConnect on 2017-06
Healthcare • Pharmaceuticals • Biotechnology
LabConnect is a global central laboratory solutions partner that provides technology-driven, customized, orchestrated, and scalable laboratory and data services to support clinical trials and drug development worldwide. Its offerings include central and specialty bioanalytical testing, radiopharmaceutical support, decentralized/near-home collection, custom collection kits and high-volume kitting, companion diagnostics and assay validation, data management and harmonization, regulatory and scientific project management, and commercial/post-market support. LabConnect serves sponsors and CROs across multiple therapeutic areas (oncology, vaccines, cell and gene therapy/ATMPs and more), emphasizing program oversight and operational execution for clinical research.
• Collaborate with Project Managers, internal LabConnect departments, sites, and sponsors on ongoing clinical trial projects, requests, and specifications • Maintain communication channels with Sponsors and Contract Research Organizations as Secondary Project Contact • Respond to Project Managers, internal departments, sites, and sponsors • Update project status for Project Managers and direct manager • Support investigations and resolutions for Quarantine samples • Interface with Project Management, Sponsors, investigator sites, reference laboratories, Investigator Support Services, Clinical Trial Materials, Information Technology, Data Management, and Executive Leadership • Maintain study-specific site lists and verify investigator site information across databases • Generate, verify, process, file, and submit Lab Report Access Forms for quality control • Respond to supply requests, corrections, patient reports, inquiries, and concerns • Document meeting minutes and maintain the Project Dashboard Tracker spreadsheet • Address escalated site queries and Double Data Entry queries • Manage Study Closure Protocol notes • Complete and submit Clinical Trial Materials work orders • Provide recurring study-specific management reports to clients • Facilitate distribution of study documents to sites and sponsors • Manage portal user account access, including creation, adjustment, and deactivation • Support Study Set Up Managers with Salesforce projects, tasks, milestones, project health, Opportunity Amendments, study-specific email addresses, and Replicon setup • Serve as a reference point for clinical investigators and handle questions, concerns, and complaints • Perform other related duties as assigned
• Strong customer service skills • Ability to stay organized and manage multiple tasks • Strong communication and interpersonal skills • Ability to read, analyze, and interpret general business periodicals, professional journals, or technical procedures • Ability to draft clear and effective business communications • Ability to present information and respond to questions from managers, clients, customers, and the general public • Basic math proficiency • Ability to solve practical problems with limited standardization • Ability to interpret written, oral, diagram, or schedule instructions • Proficiency with office applications, word processing, spreadsheet, and database software • Advanced knowledge of Microsoft • Bachelor's or associate degree, preferred but not required • University program certificate, preferred but not required • 2–4 years of relevant lab experience, preferred but not required • Experience or training in the clinical trial industry, preferred but not required • No travel required
• Equal Opportunity Employer • Inclusive workplace committed to diversity • Reasonable accommodation for individuals with disabilities
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