Accounts Receivable Specialist I

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Logo of Labcorp

Labcorp

10,000+ employees

🏥 Healthcare

💊 Pharmaceuticals

🧬 Biotechnology

💰 $2G Post-IPO Debt - LabCorp on 2024-09

Healthcare • Pharmaceuticals • Biotechnology

Labcorp is a global leader in laboratory services, diagnostics, and drug development. The company provides testing, data and scientific insights to doctors, hospitals, pharmaceutical companies, researchers and patients, reaching more than 160 million patients annually. Labcorp operates a large global laboratory footprint with roughly 71,000 employees across 100+ countries and invests in advanced technologies (including AI and digital solutions) to accelerate drug development, support precision medicines (such as cell and gene therapies and oncology diagnostics), and inform clinical decision-making.

📋 Description

• Review, process, and resolve denied insurance claims in accordance with established Standard Operating Procedures (SOPs) • Research payer requirements, policies, websites, and internal systems to identify claim issues, obtain accurate billing information, and determine appropriate next steps • Identify denial trends and payer-related issues and communicate findings to leadership and partner teams • Contact insurance companies, physicians, patients, and other stakeholders to obtain required information and facilitate claim resolution • Manage assigned Accounts Receivable (AR) inventory and ensure aged AR is worked according to SOPs and departmental guidelines • Maintain accurate account documentation and records while responding to inquiries and supporting claim resolution efforts • Collaborate with internal teams and external partners to ensure timely and accurate account resolution • Meet established production and quality metrics through effective organization, time management, attention to detail, and accurate processing of denials • Support operational and departmental objectives while adapting to changing priorities

🎯 Requirements

• High school diploma or GED equivalent • 1+ years of experience in accounts receivable, accounting, medical billing, healthcare revenue cycle, or a related field • Strong attention to detail and accuracy • Effective verbal and written communication skills • Proficiency with Microsoft Office Suite, including Excel • Ability to work independently and collaboratively • Strong organizational, time management, analytical, and problem-solving skills • Ability to maintain confidentiality and handle sensitive financial and patient information with discretion • Ability to work in a remote office environment with prolonged periods of sitting and computer use • Ability to adapt to changing payer requirements, business needs, and departmental priorities while maintaining quality and productivity standards • Regular interaction with internal departments, insurance payers, healthcare providers, patients, and external business partners

🏖️ Benefits

• Flexible schedules are available • Medical insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability (STD) • Long-term disability (LTD) • 401(k) • Paid Time Off (PTO) or Flexible Time Off (FTO) • Tuition Reimbursement • Employee Stock Purchase Plan

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