Credit & Collections Specialist I

🔥 0 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $17 - $18 / hour

⏰ Full Time

🟢 Junior

📞 Collections

🚫👨‍🎓 No degree required

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Labcorp

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1969

💊 Pharmaceuticals

🧬 Biotechnology

💰 Post-IPO Debt on 2019-06

Healthcare • Pharmaceuticals • Biotechnology

Labcorp is a leading global life sciences company that provides comprehensive clinical laboratory and end-to-end drug development services. The company offers a wide range of diagnostic tests and services for patients, providers, and biopharmaceutical companies. Labcorp specializes in areas such as oncology, women's health, neurology, and genetics, offering both routine and specialized laboratory testing. It supports healthcare systems and organizations with clinical lab testing, health assessments, and employee wellness programs. Labcorp also plays a significant role in the biopharma sector, providing nonclinical research, central laboratory services, and consulting for drug development and commercialization. With their commitment to science and innovation, Labcorp aims to improve health and change lives worldwide.

📋 Description

• Follow SOP’s to reduce aging AR >60‑day balances • Outreach to customers by phone, email, and/or letters • Handle sensitive information in a confidential manner • Prepare updates on account resolution for various levels of leadership • Document all activities and attempts to reduce balances • Prepare placement packages for outside attorneys for possible litigation • Communicate via telephone with operations management, physicians, attorneys, and internal customers • Utilize tools to obtain improved billing information • Perform research and evaluation of complex projects/assignments to identify and measure financial implications • Analyze and determine areas for process improvement and education

🎯 Requirements

• High School Diploma or GED or equivalent • Minimum 1 year of relevant work experience • 1 year of Prior call center, customer service, collections, or healthcare billing‑related work experience (preferred) • Proficiency in Microsoft Office products, including but not limited to Excel • Ability to compile and organize data • Critical thinking skills • Basic understanding of medical and computer skills • Ability to work independently and manage time effectively • Dedicated, quiet workspace free from distractions • Internet download speed of at least 50 Mbps • Equipment must be connected via Ethernet

🏖️ Benefits

• Medical • Dental • Vision • Life • STD/LTD • 401(k) • Paid Time Off (PTO) or Flexible Time Off (FTO) • Tuition Reimbursement • Employee Stock Purchase Plan