Student Financial Services Counselor

Job not on LinkedIn

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

⏰ Full Time

⚪️ Entry-level

🛋️ Counselor

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Lackawanna College Venture Lab

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2020

💼 Consulting

🏭 Manufacturing

📦 Logistics

Consulting • Manufacturing • Logistics

Lackawanna College Venture Lab is a program or initiative affiliated with Lackawanna College that supports students and community members in developing entrepreneurial skills, career pathways, and practical workforce training across multiple disciplines. It appears integrated with the college’s academic and career services offerings, focusing on hands-on learning, community engagement, and pathways into fields such as technology, manufacturing, and business. The Venture Lab complements the college’s mission to provide accessible education and career-focused training to help individuals improve their lives and local communities.

📋 Description

• Counsel students and families on financial aid award packages, eligibility, funding, payment options, and application requirements • Review and verify student eligibility for federal, state, institutional, scholarship, and grant aid programs • Calculate funding and explain total financial aid awards, including award recalculations based on enrollment • Manage incoming application files and coordinate documentation submissions and follow-up activities • Conduct individual interviews, information sessions, presentations, and virtual FAFSA events • Research, verify, analyze, and assess student financial histories, including defaulted loans and repayment obligations • Explain Title IV refunds and repayments, including Department of Education and NSLDS notifications • Process FAFSA and other required documents and review financial aid applications for accuracy • Assist with outreach for collection of past-due accounts • Assist veterans and dependents with certificates of eligibility and other documentation for benefits • Process cash, check, credit card, and debit card payment transactions • Coordinate with College departments and satellite locations to promote communication about programs and services • Participate in Student Financial Services meetings, College events, and other activities • Maintain current knowledge of federal and state regulations • Perform other duties as assigned

🎯 Requirements

• Bachelor's Degree required; minimum of 2 years of financial aid knowledge preferred • Demonstrated previous experience with the financial aid process in higher education • Experience with financial aid delivery systems highly desirable, especially Starfish, Salesforce, Jenzabar, and PowerFaids • Excellent interpersonal skills and ability to work collaboratively with internal and external customers • Ability to provide an extremely high level of customer service • Ability to counsel impartially and non-judgmentally while maintaining confidentiality • Must be in good standing with Title IV loans to obtain access to NSLDS • Ability to manage multiple competing priorities • Organized with extreme attention to detail • Professionalism and ability to follow through and meet deadlines • Flexibility and ability to work as a team player • Ability to represent the College publicly and present to large audiences • Availability to work some evenings and weekends as needed • Strong computer and internet skills, including Microsoft Word, Excel, and PowerPoint • Ability to find solutions within Financial Aid guidelines

🏖️ Benefits

• Opportunity to support students and families at a private, accredited college • Participation in College events, meetings, workshops, and seminars • Opportunities to assist with professional presentations and FAFSA events • Employment at an institution recognized as one of the 'Best Places to Work in PA'