Director of Events & Operations

Job not on LinkedIn

🕒 July 30

🏛️ District of Columbia, Washington – Remote

🏛️ District of Columbia – Remote ☕ Washington – Remote

💵 $130k - $160k / year

⏰ Full Time

🔴 Lead

🎪 Events

👻 Ghost score 35%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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LaJoy Creative

WebsiteLinkedInAll Job Openings

2 - 10 employees

📣 Marketing

🏨 Hospitality

💼 Consulting

Marketing • Hospitality • Consulting

LaJoy Creative is a boutique creative agency that provides events management, creative services, and coaching. Their site navigation and tagline (“Find the JOY. Make the MEMORY. Share the MEANING. Tell the STORY. ”), plus portfolio, press, and testimonials sections, indicate they focus on designing and producing memorable, story-driven events and creative experiences while offering coaching/consulting to clients. The company appears to emphasize experiential storytelling, event production, and creative direction rather than product manufacturing or software.

📋 Description

• Directly manage the LaJoy Creative staff and contract/freelance staff; set performance expectations, coach for growth, and build bench strength as the firm scales • Own the firm's overall event production standards and quality bar across all client engagements, ensuring consistency regardless of which team member is executing • Design and continuously refine internal operating systems (project management, resourcing, vendor management, financial tracking) to support increasing volume and complexity of client work • Lead staffing and resourcing decisions across concurrent client projects, balancing capacity, budget, and team development • Serve as senior client-facing leader on the firm's most strategic or highest-visibility engagements, stepping in for key relationships and high-stakes moments • Partner with the CEO on business development: scoping new opportunities, shaping proposals, setting pricing/budget parameters, and representing the firm in pitch and finalist conversations • Own client retention strategy — identifying expansion opportunities within existing accounts and ensuring service quality drives repeat business and referrals • Represent LaJoy Creative externally at industry functions, partner convenings, and speaking opportunities as an extension of the CEO's visibility strategy • Bring established client and network relationships directly into LaJoy Creative's business pipeline, actively converting existing personal/professional connections into new engagements for the firm • Identify, cultivate, and close new business opportunities by combining strong business acumen with a working knowledge of the events, hospitality, and mission-driven/nonprofit sectors • Build and maintain a network of referral partners, industry contacts, and past clients that can be activated for repeat business, introductions, and co-marketing opportunities • Track and report on business development activity and pipeline health as part of regular leadership reporting to the CEO • Own event and departmental budgeting, including forecasting, margin management, and profitability review across the firm's active project portfolio • Oversee vendor strategy at the portfolio level — negotiating master agreements, setting preferred-partner terms, and managing the firm's overall vendor risk and cost position • Prepare contracts, scopes of work, and significant expenditures when delegated by the CEO • Serve as a key thought partner to the CEO on organizational growth, capacity planning, and long-term operational strategy • Lead hiring, onboarding, and team-building initiatives for the events and operations function as headcount grows • Identify and champion process, technology, or staffing investments that improve margin, quality, or scalability

🎯 Requirements

• Bachelor's degree or equivalent combination of education and professional experience • Ten (10) + years of progressively responsible experience in event production, event operations, or hospitality management, including at least 2-3 years in a people-management or department-leadership capacity • Demonstrated experience managing a portfolio of concurrent client engagements, not just single events • Experience with budget ownership, P&L or margin accountability, and vendor contract negotiation at a strategic level • Proven track record of generating new business, whether through personal network activation, referral partnerships, or direct sales/business development responsibility • Existing relationships within the events, hospitality, philanthropic, or nonprofit sectors that can realistically be brought into LaJoy Creative's client and partner pipeline • Prior experience in a hospitality, events firm, or mission-driven/nonprofit-adjacent environment strongly preferred

🏖️ Benefits

• Health benefit stipend • Cell phone stipend • Unlimited PTO and full office closure • Professional development and other growth opportunities

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