Chief Revenue Officer

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🕒 July 16

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London & Zurich

WebsiteLinkedInAll Job Openings

11 - 50 employees

💸 Finance

💳 Fintech

🤝 B2B

Finance • Fintech • B2B

London & Zurich is a Direct Debit provider that specializes in offering Direct Debit and Card Payment collection solutions to a variety of companies, from small businesses to large corporations. With over 15 years of experience in the financial services industry, their online systems are designed to make payment collections more efficient, secure, and user-friendly. They provide fully secure and cloud-based services that reduce the administrative burdens associated with traditional payment methods.

📋 Description

• Own commercial strategy for both brands: assess performance against the current growth plan and reset direction where a change of approach is needed • Drive execution of the growth strategy across both brands, with full accountability for commercial performance (total revenue number, growth, base to base sales, pricing strategies etc) • Lead two distinct sales motions in parallel: renewal-timed competitor displacement (Paygate) and inbound/partnering (London & Zurich), each with its own cadence and metrics • Direct the marketing function: two marketing team members, brand positioning, demand generation and go-to-market execution • Lead commercial negotiation on partnering agreements, including review of legal contracts and liability terms (direct, consequential, third-party) • Work with the CPO and CTO to align product roadmap with commercial opportunity • Work with the COO to ensure operational delivery matches what is sold • Work with the Head of Compliance to ensure commercial activity operates within regulatory requirements • Represent the commercial perspective in wider business strategy discussions at SLT level • Manage a team of approximately seven: two sales lines (each with new business and account management), two marketing roles, one business development/telemarketing role split across brands, plus a sales administrator

🎯 Requirements

• Experience operating in a regulated industry and managing sales teams within that constraint (experience with the FCA is ideal, not necessarily payments-specific) • Proven track record of setting and evolving commercial strategy, not only executing an existing plan • Track record managing more than one sales motion concurrently, with different metrics and cadences for each • Experience executing and shaping commercial strategy over a sustained period • Demonstrable commercial success in a sales leadership role • Strong people management track record • Able to read and negotiate complex commercial contracts personally • Collaborative operating style, particularly with product, operations and compliance functions • Direct Debit or Bacs domain knowledge would be an advantage, but is not essential

🏖️ Benefits

• 25 days annual leave plus a day for your birthday or significant celebration • Private Health Insurance • Life Assurance at 4x base salary • Enhanced company pension contribution • Personal Travel Insurance • Access to Benefiz benefits platform and a range of opt-in benefits • Electric/Hybrid Vehicle scheme and Cycle to Work scheme • 10-day rolling sick plan including extended illness pay • EAP and Mental Health First Aider support