
10,000+ employees
Founded 1987
đź Consulting
đĽ Healthcare
đŚ Logistics
Consulting ⢠Healthcare ⢠Logistics
LanguageLine Solutions is a leading provider of language access solutions, offering a comprehensive suite of interpreting, translation, and localization services. With services available 24/7 in over 240 languages, LanguageLine supports industries such as healthcare, financial services, and government through on-demand phone and video interpreting, document translation, and other language-related services. They utilize cutting-edge technology to break down language barriers, ensuring effective communication across diverse communities.
đ July 24
đşđ¸ United States â Remote
đľ $15 - $17 / hour
â° Full Time
đ Senior
đ´ Lead
đ Translator / Interpreter
đť Ghost score 15%
đŁď¸đŠđŞ German Required
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10,000+ employees
Founded 1987
đź Consulting
đĽ Healthcare
đŚ Logistics
Consulting ⢠Healthcare ⢠Logistics
LanguageLine Solutions is a leading provider of language access solutions, offering a comprehensive suite of interpreting, translation, and localization services. With services available 24/7 in over 240 languages, LanguageLine supports industries such as healthcare, financial services, and government through on-demand phone and video interpreting, document translation, and other language-related services. They utilize cutting-edge technology to break down language barriers, ensuring effective communication across diverse communities.
⢠Handle on-demand video and audio interpreting sessions between German and English speakers ⢠Render the meaning of conversations accurately across healthcare, government, insurance, finance, utilities, travel and hospitality, business, law enforcement, courts, and 911 ⢠Respond promptly to video and audio sessions in a friendly and professional manner ⢠Participate in online, video, and audio training sessions ⢠Deliver interpretation via video and type data on a dedicated device ⢠Follow established interpretation protocols without omissions or additions ⢠Speak clearly in both languages using proper pronunciation and enunciation ⢠Maintain a professional demeanor throughout interpreting sessions ⢠Remain calm during difficult, emotional, or emergency calls ⢠Maintain punctuality and availability during scheduled work hours ⢠Follow client instructions and protocol when interacting with limited-English speakers ⢠Use appropriate terminology and understand procedures across multiple industries ⢠Demonstrate cultural sensitivity in a diverse environment ⢠Work from a quiet, secure home office
⢠Fluency in German and English and skilled in the associated cultural dynamics ⢠Ability to provide cultural competency and assess regional and accent differences ⢠Excellent listening, retention and note-taking skills ⢠Ability to concentrate, remain neutral and objective, and handle sensitive subjects ⢠Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred ⢠Must be able to adapt to LLS technology enhancements ⢠Must be at least 18 years of age ⢠Legally authorized to work in the United States ⢠Must have work authorization that does not now or in the future require visa sponsorship ⢠High school diploma or equivalent ⢠Ability to read and write the requested languages highly preferred ⢠Dedicated personal device for business purposes ⢠Desktop/laptop with Windows, MacOS, or ChromeOS; tablets and smartphones with iPadOS, Android, or iOS acceptable ⢠No Kaspersky products or Huawei hardware ⢠High-speed internet with at least 5 Mbps download, 3 Mbps upload, ping no more than 300 ms, and jitter no more than 30 ms ⢠Access to a quiet space free from background noise or distraction ⢠Ability to operate a keyboard and mouse and remain stationary in front of a computer and webcam for most of the workday ⢠Must use a headset for prolonged periods ⢠Ability to operate company-provided software and systems ⢠Sufficient manual dexterity to type or write ⢠Able to lift up to 26 lbs. ⢠Based on location, a post-offer pre-employment background check and/or drug screen may be required
⢠Paid professional interpreter training and continuous development ⢠Incentives for meeting attendance targets ⢠Paid Sick Leave in accordance with applicable law ⢠Medical, Dental, Vision ⢠Employee Assistance Program (EAP) ⢠Accident, Critical Illness & Life, AD&D, Insurance Package ⢠Inpatient Hospital ⢠Short Term Disability ⢠401K Retirement ⢠Employee Referral Program ⢠Advancement opportunities within the organization ⢠Interpreter support ⢠An inclusive and diverse work environment
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