
10,000+ employees
Founded 1987
đź’Ľ Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
LanguageLine Solutions is a leading provider of language access solutions, offering a comprehensive suite of interpreting, translation, and localization services. With services available 24/7 in over 240 languages, LanguageLine supports industries such as healthcare, financial services, and government through on-demand phone and video interpreting, document translation, and other language-related services. They utilize cutting-edge technology to break down language barriers, ensuring effective communication across diverse communities.
đź•’ February 17
🇺🇸 United States – Remote
⏱ Part Time
đźź Senior
đź”´ Lead
🌎 Translator / Interpreter
đź‘» Ghost score 37%
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10,000+ employees
Founded 1987
đź’Ľ Consulting
🏥 Healthcare
📦 Logistics
Consulting • Healthcare • Logistics
LanguageLine Solutions is a leading provider of language access solutions, offering a comprehensive suite of interpreting, translation, and localization services. With services available 24/7 in over 240 languages, LanguageLine supports industries such as healthcare, financial services, and government through on-demand phone and video interpreting, document translation, and other language-related services. They utilize cutting-edge technology to break down language barriers, ensuring effective communication across diverse communities.
• The Samoan Telephone Interpreter is responsible for handling calls on demand, and renders the meaning of conversations between Samoan and English speakers. • The interpreter breaks the communication barrier in a wide range of industries that LanguageLine Solutions serves: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911. • Respond to the interpreting sessions promptly and conduct interpretation in a friendly and professional manner. • Speak clearly in both languages using proper pronunciation, enunciation and polite expressions. • Maintain a professional demeanor throughout the interpreting sessions at all times. • Remain calm during interpreting sessions in the event that one of the primary speakers is incoherent or upset, especially in emergency situations such as 911 calls . • Maintain punctuality and availability during work hours. • Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission. • Understand protocol and terminology for various industries including, but not limited to, Medical, Insurance, Finance and Law.
• Fluency in Samoan and English and skilled in the associated cultural dynamics • Excellent listening, retention and note-taking skills to maintain a high level of accuracy during interpretation • Ability to concentrate, stay detached from the conversation, remain neutral and objective at all times, and remain on calls that involve sensitive subjects such as end of life conversations, pregnancy termination, vaccinations, and matters concerning sexual orientation and/or gender expression. • Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred. • Must be able to adapt to any LLS technology enhancements that improve service delivery and meet client demands. • Must be at least 18 years of age. • Legally authorized to work in the United States • High school diploma or equivalent • Candidates who are currently employed by a client of LanguageLine Solutions or an affiliated LanguageLine Solutions business may not be eligible for consideration. • Ability to read and write the requested languages - highly preferred.
• Employee Referral Program • Advancement opportunities within the organization • Interpreter support • An inclusive and diverse work environment
Apply Nowđź•’ February 3
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