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Pricing and Packaging Insights Lead

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $163k - $263.7k / year

⏳ Contract/Temporary

🟠 Senior

🔬 Research Analyst

Where this job comes from

Posted on LaunchDarkly's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of LaunchDarkly

LaunchDarkly

201 - 500 employees

Founded 2014

💼 Consulting

🏥 Healthcare

📦 Logistics

💰 $200M Series D on 2021-08

Consulting • Healthcare • Logistics

LaunchDarkly is a software company offering a platform for feature management and experimentation. Its solutions allow developers to control software releases through feature flags, enabling safeguarded and progressive rollouts. The platform integrates with various developer tools and supports multiple programming languages to streamline deployment and improve the developer experience. LaunchDarkly's solutions cater to industries including financial services, healthcare, high tech, retail, and government, among others, providing a robust infrastructure that aids in delivering customized and targeted user experiences.

📋 Description

• Design and lead the organization's structured approach to field research, including interviews, listening sessions, and deal reviews • Establish methodologies for surfacing pricing and packaging signals from the field • Distinguish isolated anecdotes from repeatable structural signals across customer-facing teams • Translate field feedback into strategic themes and hypotheses for long-term pricing and packaging direction • Evaluate pricing and packaging questions, options, tradeoffs, risks, and potential pilots or tests • Develop authoritative decision materials for executive and senior leadership • Partner with Finance, Product, Revenue Operations, Deal Management, and executive leadership on strategy • Identify systemic risks, gaps in guidance, tooling, training, and processes • Translate approved decisions into field-wide implications and narratives • Maintain a structured system of record for field evidence, decisions, and open questions • Deliver a durable final readout with findings, recommendations, decisions, and forward-looking strategy • Success measured by representative field insights, evidence-based recommendations, practical field execution, and reusable documentation

🎯 Requirements

• Experience in pricing and packaging, commercial strategy, revenue operations, sales strategy, deal desk, solutions engineering, customer success, or a closely related B2B SaaS function • Direct experience working with customer-facing teams and interpreting feedback from live customer or deal contexts • Ability to structure ambiguous problems, synthesize qualitative and quantitative inputs, and form a clear recommendation • Strong commercial judgment, including assessing customer value, field behavior, business impact, and operational tradeoffs • Excellent written and verbal communication skills, with the ability to present a point of view to executive stakeholders and field practitioners • Ability to operate independently in a fast-moving, cross-functional environment and deliver against a defined project mandate within 3–6 months • Sound judgment when handling confidential customer, deal, pricing, and employee information

🏖️ Benefits

• Restricted Stock Units (RSUs) • Health insurance • Vision insurance • Dental insurance • Mental health benefits • High-trust and transparent workplace • Equal opportunity employer • Disability accommodation support

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