Service Specialist

🔥 0 minutes ago

🐎 Kentucky, Ohio – Remote

🐎 Kentucky – Remote 🏈 Ohio – Remote

💵 $25 - $30 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

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LaundryLux

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1955

🤝 B2B

🔧 Hardware

💳 Fintech

B2B • Hardware • Fintech

LaundryLux is North America's leading supplier and distributor of commercial laundry equipment and business solutions for self-service laundromats and on-premises laundries. The company sells Electrolux and Wascomat machines, provides installation, service and parts, and offers complementary business services including financing (LaundryLux Funding Services) and software/payment solutions (LaundryPulse, LaundryPay) to help laundromat owners and investors operate and grow their businesses across the United States and Canada.

📋 Description

• Perform all service support as well as upsells and sells service contracts to locations • Provide all Wascomat / Electrolux warranty labor • Offer installation/parts support when needed • Address all service and parts calls, customer support role • Coordinate and schedule service calls for team and customers • Support team in project manager role when needed on laundromat projects • Canvass markets and drop off mailers • Drive the sale of Preventative Maintenance and Service Plans • Recommend measures to improve service methods, equipment performance, and quality of service • Analyze and resolve work problems or assist workers in solving work problems • Maintain time and service records • Perform other duties as assigned by management

🎯 Requirements

• 1+ years of experience in installation and repair of commercial equipment • High school diploma or GED required • Commitment to excellence and high standards • Excellent written and oral communication skills • Ability to manage priorities and workflow • Versatility, flexibility, and a willingness to work within constantly changing priorities • Ability to work independently with minimal supervision • Excellent customer service skills • Proven ability to manage multiple projects and meet deadlines • Ability to understand and follow written and verbal instructions • Bilingual skills a plus • Valid Driver’s License

🏖️ Benefits

• Health benefits package including medical, dental & vision plans • Life Insurance • 401(k) with company matching • Paid Time Off • Paid Holidays • Profit Sharing • Employee Referral Program • Mentorship Program • Company Sponsored Training • Tuition Reimbursement