Director of Delivery, Commerce

🕒 May 26

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Lazer Technologies

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

📣 Marketing

🛍️ eCommerce

Consulting • Marketing • eCommerce

Lazer Technologies is a company specializing in building world-class digital products, with a strong focus on engineering within the Shopify ecosystem. They collaborate with a wide range of clients, including many startup companies that have raised significant funds, to deliver high-quality engineering solutions efficiently and effectively. The company prides itself on its ability to simplify complex projects, adhere to timelines, and immerse itself within client teams to ensure success.

📋 Description

• Own the overall delivery function for Shopify projects, ensuring alignment with organizational goals and client expectations. • Oversee multiple project teams, including Product Owners and Technical Architects, to deliver scalable, high-performing eCommerce solutions. • Establish and maintain best practices for project delivery, focusing on efficiency, innovation, and quality. • Monitor delivery pipelines, budgets, and timelines, resolving roadblocks proactively. • Collaborate with stakeholders to define project objectives and success metrics, ensuring alignment with client business strategies. • Drive initiatives for continuous improvement in delivery methodologies, incorporating feedback and emerging trends. • Lead platform migrations and custom implementations for enterprise brands, ensuring seamless transitions and robust performance. • Recruit, mentor, and lead a high-performing team of Technical Architects, Product Owners, and other delivery personnel. • Foster a culture of accountability, collaboration, and innovation within the delivery team. • Provide career development opportunities and regular performance feedback. • Act as a strategic advisor to enterprise clients, building trust with senior stakeholders and C-suite executives. • Lead governance meetings to provide delivery updates, address challenges, and align on priorities. • Serve as the escalation point for major delivery concerns, ensuring swift resolution and client satisfaction. • Leverage your technical background to guide solution design, ensuring it aligns with Shopify best practices. • Oversee integrations with ERP, OMS, and CMS systems, ensuring compatibility and performance. • Champion Agile delivery methodologies, driving adherence to Scrum, Kanban, or hybrid frameworks as appropriate.

🎯 Requirements

• 10+ years of experience in project delivery, product management, or software engineering, with a significant focus on eCommerce. • Deep expertise with Shopify Plus and its ecosystem, including custom development, integrations, and migrations. • Proven success delivering complex, enterprise-grade eCommerce solutions on time and within budget. • Demonstrated ability to lead cross-functional teams, balancing technical and business priorities. • Experience managing, mentoring, and scaling diverse teams across technical and non-technical functions. • Exceptional problem-solving skills and a proactive approach to overcoming delivery challenges. • Strong interpersonal and communication skills, with the ability to influence and build trust with senior stakeholders. • Experience engaging with enterprise clients, providing strategic insights, and managing escalations effectively. • Solid understanding of software development lifecycles, eCommerce platforms, and technical architecture. • Experience with ERP, OMS, CMS, and third-party solution integrations (e.g., Netsuite, Sanity, Manhattan). • Strong familiarity with Agile frameworks and tools (e.g., Jira, Confluence).

🏖️ Benefits

• Work From Anywhere: Choose your workspace — all you need is strong wifi and a passion for building! • Work / Life Balance: We believe in our team’s ability to have it all; a great career, and time to unplug and live…you know...life. • Employee Care: We provide full benefits (healthcare, dental, vision) for our employees (401k for our US employees) • Unlimited PTO: Everyone needs a break. Take at least 15 days off a year, and more if you need—just be cool about it and keep the team in mind. • Regular Team Retreat: Join us for a week of team bonding at amazing destinations. Recent trips include the Dominican Republic, Cancun, and Hawaii — plus ones welcome.