Senior Program Manager, iQueue for Inpatient Flow

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🔥 0 minutes ago

🐻 Alaska, Arizona, +31 more states – Remote

🐻 Alaska – Remote 🌵 Arizona – Remote 🏄 California – Remote ⛰️ Colorado – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌽 Illinois – Remote 🌾 Iowa – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote ⚜️ Louisiana – Remote 🦞 Maine – Remote 🦬 Montana – Remote 🎰 Nevada – Remote 🗻 New Hampshire – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌲 Oregon – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote 🚗 Michigan – Remote 🏰 Missouri – Remote 🔔 Pennsylvania – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⛷️ Utah – Remote ⚔️ Virginia – Remote ☕ Washington – Remote ⛰️ West Virginia – Remote 🧀 Wisconsin – Remote

💵 $120k - $150k / year

⏰ Full Time

🟠 Senior

📋 Program Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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LeanTaaS

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2015

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $130M Series D on 2020-12

Healthcare • Consulting • Logistics

LeanTaaS is a company that helps hospitals and ambulatory service providers optimize their capacity and operations through AI, machine learning, and predictive analytics. By leveraging these technologies, LeanTaaS enables healthcare organizations to maximize capacity, improve ROI, and enhance patient experience without needing more capital or staff. Their solutions focus on areas such as operating rooms, infusion centers, and inpatient flow, aiming to streamline patient throughput, optimize staff utilization, and reduce staff burnout. The company also offers 'Transformation as a Service' to ensure successful implementation and change management within healthcare settings. Their iQueue solution suite is cloud-based, providing real-time insights and forecasting tools to improve scheduling, capacity management, and decision-making, ultimately benefiting patients, providers, and the healthcare system's bottom line.

📋 Description

• Own and lead a portfolio of complex Inpatient Flow implementations from kickoff through go-live and transition to Customer Success • Build, maintain, and execute detailed implementation plans covering milestones, deliverables, dependencies, resources, decisions, and timelines • Lead implementations spanning multiple workflows and hospitals across a health system • Run customer and internal implementation meetings, establish action items and owners, and drive accountability • Coordinate discovery, technical implementation, workflow design, training, testing, readiness, and go-live activities • Maintain implementation momentum by following up on deliverables, resolving blockers, and driving decisions • Ensure consistent execution against implementation standards and maintain a high bar for customer experience and delivery excellence • Coordinate and participate in onsite meetings and activities • Assess implementation health and identify risks, dependencies, resource constraints, and delivery-impacting decisions • Develop and drive mitigation plans and manage escalations through resolution • Manage changes to implementation scope and timelines and communicate impacts • Maintain documentation of decisions, risks, action items, dependencies, and customer commitments • Provide stakeholders with visibility into implementation status, risks, accomplishments, and next steps • Build relationships with customer project leaders, executives, clinical leaders, operational stakeholders, and technical teams • Facilitate customer governance and implementation meetings • Partner with Clinical Workflow Implementation Managers on workflow transformation, change management, training, and adoption • Coordinate across Product Implementation, Data Engineering, Product, Customer Success, and other teams • Ensure thorough handoff to Customer Success, including outcomes, open items, commitments, risks, and optimization opportunities • Apply implementation methodologies, tools, and best practices • Improve implementation processes, templates, tools, and documentation based on lessons learned • Share implementation insights and best practices with the broader team

🎯 Requirements

• Bachelor’s degree (or equivalent years of related experience) in Business, Healthcare Administration, or a related field • Project Management Professional (PMP) certification • 5+ years of hands-on project or program management experience leading complex healthcare implementations • Experience directly managing implementations through the full lifecycle, from kickoff and discovery through testing, training, go-live, and transition • Experience leading health system-wide initiatives involving multiple hospitals, workstreams, stakeholder groups, or technology solutions • Strong project management fundamentals, including project planning, dependency management, risk mitigation, issue management, scope management, and stakeholder communication • Demonstrated ability to manage multiple customer implementations and priorities simultaneously while maintaining attention to detail • Proven ability to drive accountability and results across cross-functional teams without direct authority • Experience working directly with executives, clinical leaders, operational teams, technical teams, and project stakeholders within hospitals or health systems • Ability to translate complex implementation details into clear project plans, decisions, risks, and next steps • Strong communication, facilitation, problem-solving, and organizational skills • Proficiency with project management tools and methodologies • Resourceful, results-oriented, and comfortable operating in a fast-paced, customer-facing environment • Willingness to travel 30–40% of the time • Candidates must be legally authorized to work in the United States • Visa sponsorship is not available for this position

🏖️ Benefits

• Competitive compensation package including base salary, target bonus, and stock options • 401(k) Match • Comprehensive healthcare benefits • Generous Paid Time Off and Parental Leave • Monthly reimbursement for Skill Building • Monthly reimbursement for Wellness, Transportation, and/or Home Office • Education Reimbursement for select courses/programs • Intellectual and emotional satisfaction of solving tough operational problems in healthcare while improving patient access and saving lives