Learning Network
201 - 500 employees
📚 Education
☁️ SaaS
Education • SaaS
Learning Network is an education services organization that combines people, technology, and instructional expertise to offer online courses, a learning management platform, and comprehensive student support. The organization provides enrollment management, curriculum and instruction, assessment, and marketing and communications to grow student, parent, and educator communities. Learning Network emphasizes integrity, commitment, and community while delivering an award‑winning curriculum, an intuitive learning platform, and full-service enrollment and academic support.
Scheduling Coordinator
🕒 July 27
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Learning Network
201 - 500 employees
📚 Education
☁️ SaaS
Education • SaaS
Learning Network is an education services organization that combines people, technology, and instructional expertise to offer online courses, a learning management platform, and comprehensive student support. The organization provides enrollment management, curriculum and instruction, assessment, and marketing and communications to grow student, parent, and educator communities. Learning Network emphasizes integrity, commitment, and community while delivering an award‑winning curriculum, an intuitive learning platform, and full-service enrollment and academic support.
📋 Description
• Create and maintain accurate, compliant student schedules supporting academic success and timely graduation • Partner with students and families to provide guidance, answer scheduling questions, and deliver exceptional customer service • Monitor graduation progress and review transcripts and academic records • Ensure students remain on track to meet graduation and post-secondary readiness requirements • Communicate proactively by phone, email, text messaging, and other channels • Respond to inbound scheduling questions with accurate guidance • Assist students with annual academic plans aligned with graduation requirements, goals, and aspirations • Support school term setup, course section configuration, and scheduling operations • Resolve complex or escalated scheduling concerns through problem-solving and collaboration • Maintain documentation of scheduling decisions, communications, and student records • Participate in professional development, team meetings, and continuous process improvement initiatives • Travel to assigned testing locations for proctoring as needed
🎯 Requirements
• Bachelor’s degree in Education, Human Services, Business, Communications, or related field (preferred), or equivalent combination of education and experience (required) • Minimum of three (3) years of experience in customer service, customer relations, student services, education, or a related customer-facing role (required) • Experience supporting students or families in an educational environment (required) • Experience creating or managing student academic schedules, graduation planning, or academic advising (preferred) • Experience using student information systems, Google Workspace, Mac OS, and collaboration tools such as Asana (preferred) • Ability to pass required background checks (required) • Strong interpersonal, customer service, verbal and written communication, organizational, analytical, and problem-solving skills • Ability to thrive in a fast-paced, high-volume environment while meeting quality, responsiveness, and productivity expectations • Proficiency with Mac OS, Google Workspace, learning management systems, and task tools such as Asana • Willingness and ability to travel to assigned testing locations for proctoring • Fixed availability from 8:30 a.m.–5:30 p.m. Mountain Time (Denver), year-round • Ability to work full time, at least 40 hours per week • Private, professional, distraction-free remote workspace with reliable high-speed internet • No concurrent work during scheduled hours; outside employment must not interfere and requires prior written approval
🏖️ Benefits
• Medical, dental, and vision employee coverage for as little as $1 each per month • Personal paid time off in addition to major holidays • Short-term disability insurance, long-term disability insurance, life insurance, and AD&D insurance are all 100% paid by the employer • 401(k) with employer contributing a dollar-for-dollar match of employee contributions up to 6% of employee earnings
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