Director, Career Products – User Adoption

🕒 October 21

🗽 New York – Remote

infoinfo

💵 $45 - $70 / hour

⏰ Full Time

🔴 Lead

🌱 Product Adoption Specialist

Where this job comes from

Posted on LEE's careers page, not through a job board

First seen by Remote Rocketship October 21

Logo of LEE

LEE

51 - 200 employees

🤝 Non-profit

📚 Education

🌍 Social Impact

Non-profit • Education • Social Impact

LEE is a nonpartisan leadership development nonprofit that supports leaders to engage civically and expand access and opportunity in their communities. It provides 1:1 coaching, member-to-member connections, skill-building trainings, fellowships, events, and a job board to help members grow careers in policy, advocacy, and organizing or run for public office. LEE operates a large network of equity leaders (50K+ members) and focuses on increasing diverse leadership and civic impact.

📋 Description

• Support the growth, user activation, and partner growth of LEE’s career offerings, primarily Momentum • Own Career Products from the user adoption and partner success side • Build B2B pipelines, establish service-delivery standards, and drive active member profile completion • Collaborate with career coaches, fellowship leads, Partnerships, Platform Team, Member Engagement, and LEE partners • Pitch the platform to generate leads and onboard new hiring partners • Track member profile drop-offs and run targeted engagement campaigns to drive platform adoption • Embed platform workflows into core team programs • Prioritize feature backlogs, define UX improvements, and run tests to validate conversion lift • Review platform usage metrics and adjust marketing, outreach, and tool features based on data • Drive member platform sign-ups and improve profile completion, quality, and opportunity visibility • Identify member skill gaps and support leadership development and access to policy or advocacy roles • Develop lead-generation strategies and convert prospective organizations into hiring partners and fellowship hosts • Monitor user engagement funnels, improve conversion rates, and boost partner retention • Act as internal Product Lead for Momentum, translating user data into product requirements • Partner with the Platform Team and external technology vendors to test, ship, and measure feature releases • Lead or contribute to special projects and provide short-term team or project coverage

🎯 Requirements

• Bachelor’s degree or commensurate years of work experience; without a Bachelor’s degree, an additional 4 years of relevant experience is required • Associate’s degree accepted with an additional 2 years of relevant experience • 6+ years of relevant professional work experience in customer success, product growth, partnerships, or B2B lead generation • Experience ideally within an EdTech, SaaS, workforce development, or tech-forward non-profit environment • Data and AI fluency using digital products, CRM tools, and platform funnel analytics • Proven track record of building relationships and translating value propositions across diverse audiences to drive partner onboarding, network growth, and user value • Experience mapping end-to-end user journeys to optimize platform workflows and expand partner engagement • Excellent planning, organizational, and project management skills • Ability to manage multiple projects and deadlines simultaneously • Ability to communicate and collaborate effectively within a geographically dispersed team • Strong, demonstrated commitment to LEE’s mission, core values, and theory of change • Occasional evening and/or weekend work is required

🏖️ Benefits

• Virtual work setting with flexible scheduling • Competitive, values-driven benefits package • Medical, dental, and vision coverage • Ten days of annual sick leave • Weekly overtime pay eligibility for non-exempt employees • Reasonable accommodations for individuals with disabilities

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