Call Center Representative – Appointment Setter

🕒 April 1

🇺🇸 United States – Remote

💵 $17 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Call Center Representative

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 53%

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Logo of LendingTree

LendingTree

501 - 1000 employees

Founded 1996

💼 Consulting

🛡️ Insurance

💸 Finance

Consulting • Insurance • Finance

LendingTree is an online marketplace that connects consumers with a wide range of financial service providers. The platform allows users to compare loan products such as personal loans, student loans, business loans, mortgages, and auto loans from multiple lenders. Additionally, LendingTree offers credit cards and insurance product comparisons. Through their comprehensive database, LendingTree helps users find competitive rates and tailored financial solutions. With the ease of a single application, users can receive offers from various creditors, enabling more informed decision-making. The platform emphasizes user privacy and security while providing educational resources to aid in financial growth and credit score improvement.

📋 Description

• Make outbound calls and take inbound calls from customers who recently applied online for free insurance quotes • Ask qualifying questions to assess customer needs • Match and connect callers with insurance companies that can provide suitable policies • Handle a large volume of calls while maintaining enthusiasm and professionalism • Work in a scripted environment • Meet and exceed performance goals and metrics • Follow scripts, processes, and systems related to workflow and quality expectations • Implement constructive feedback and continuously improve performance • Complete weeklong virtual training • Launch the role from a home work environment • Receive QuoteWizard equipment by mail after graduating from training

🎯 Requirements

• High School Diploma required • 2-3 years of Call Center experience in Customer Service and/or Sales • Prior experience in outbound telemarketing preferred • Prior experience with an aggressive, commission based compensation structure preferred • Extremely comfortable with and motivated to meet and exceed goals and metrics • Strong listening skills and professional telephone demeanor • Ability to assist callers in a fast-paced call center environment • Ability to follow scripts, processes, and systems accurately • Receptive to constructive feedback and committed to continuous improvement • Detail oriented • Good work ethics and integrity • Excellent attendance • Ability to work a flexible schedule • Technically savvy • Ability to work from an at-home environment • Must have an own audio/video capable laptop/desktop for virtual training; mobile devices and tablets are not acceptable • Ability to complete weeklong virtual training • Ability to work in a 100% remote role

🏖️ Benefits

• Uncapped monthly commission potential; typical commission payouts average between $500 and $3000 monthly • $500 sign-on bonus at 30 days of hire • $100 monthly attendance bonus after 60 days of hire • Access to additional compensation, organizational benefits, and performance incentives • Stock options upon conversion to a LendingTree employee • 401K upon conversion to a LendingTree employee • Paid time off upon conversion to a LendingTree employee • Cash bonuses upon conversion to a LendingTree employee • Tuition reimbursement upon conversion to a LendingTree employee • Work/life balance support initiatives upon conversion to a LendingTree employee • Flexible and trusted work environment • Generous benefits, wellness programs, and time-off policies • Philanthropic programs and volunteer opportunities • Inclusive culture and equal opportunity employment

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