Level One Personnel
51 - 200 employees
đź’Ľ Consulting
📦 Logistics
đź‘Ą HR Tech
Consulting • Logistics • HR Tech
Level One Personnel is a woman-owned, certified Minority Business Enterprise that specializes in staffing solutions across various sectors. Focusing on Temporary, Temp to Hire, and Direct Hire Placements, the company operates within the Baltimore/Washington Metropolitan areas to meet the diverse needs of its clients. Level One Personnel prides itself on personalized service, utilizing advanced staffing technology to offer customized workforce solutions. The agency emphasizes a commitment to quality, ethics, and building successful partnerships by thoroughly recruiting and screening qualified candidates to ensure a beneficial match for both clients and employees.
Help Desk Technician
Job not on LinkedIn
đź•’ June 24
🇺🇸 United States – Remote
đź’µ $11 - $12 / hour
⏳ Contract/Temporary
🟡 Mid-level
đźź Senior
đź’» IT Support
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Level One Personnel
51 - 200 employees
đź’Ľ Consulting
📦 Logistics
đź‘Ą HR Tech
Consulting • Logistics • HR Tech
Level One Personnel is a woman-owned, certified Minority Business Enterprise that specializes in staffing solutions across various sectors. Focusing on Temporary, Temp to Hire, and Direct Hire Placements, the company operates within the Baltimore/Washington Metropolitan areas to meet the diverse needs of its clients. Level One Personnel prides itself on personalized service, utilizing advanced staffing technology to offer customized workforce solutions. The agency emphasizes a commitment to quality, ethics, and building successful partnerships by thoroughly recruiting and screening qualified candidates to ensure a beneficial match for both clients and employees.
đź“‹ Description
• Provide professional end-user support via telephone, email or web submits • Provide restorative or maintenance actions to resolve end-user problems • Respond to end-user problems based on standard procedures • Track incidents and calls, including but not limited to, entering data into the database timely and accurately • May be responsible for ensuring systems are configured properly
🎯 Requirements
• Reliable Internet Connection • Ability to pass a background check • Requires excellent customer service skills • Solid foundation of Personal Computer experience • Troubleshooting capability • Overall knowledge of desktop productivity products • Ability to work in a team environment • Proven ability to remain flexible in a changing environment • Attendance and schedule adherence are requirements of this position • Knowledge in Ticketing Systems, VPN, Virtual environments, and Active Directory a plus • May require additional project-specific training
🏖️ Benefits
• Eligible for Health Benefit Coverage following 60 days of employment • 401k After 1 Year
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