Senior Network Operations Analyst

🔥 12 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🌐 Network Operations

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Logo of Levi Strauss & Co.

Levi Strauss & Co.

10,000+ employees

Founded 1873

🏭 Manufacturing

💼 Consulting

👗 Fashion

Manufacturing • Consulting • Fashion

Levi Strauss & Co. is a leading company in the apparel and fashion industry, known for its iconic denim jeans. Founded in 1853, Levi's has become a global brand with a rich heritage in crafting durable and stylish clothing. It is recognized for innovation in denim and its commitment to sustainability and ethical practices in its manufacturing processes. Levi Strauss & Co. continues to evolve, offering a diverse range of fashion products to meet the needs of modern consumers worldwide.

📋 Description

• Serve as a senior technical escalation point, leading investigation and resolution of complex network incidents across global corporate, retail, distribution center, data center, and cloud environments • Coordinate major incident response across operations, engineering, information security, business teams, and service providers • Lead operational improvements across monitoring, alerting, problem management, documentation, lifecycle management, compliance, and change readiness • Mentor Network Operations team members and provide day-to-day technical guidance • Build internal capabilities to reduce dependency on external service providers • Use operational data, automation, and AI-enabled tools to identify recurring issues, improve root-cause analysis, streamline manual processes, and advance proactive network operations

🎯 Requirements

• At least 8 years of experience in network operations, enterprise network support, infrastructure operations, or a comparable technical role • Advanced knowledge of enterprise LAN, WAN, wireless, SD-WAN, cloud connectivity, routing, switching, DNS, DHCP, firewalls, network segmentation, and monitoring • Experience leading complex troubleshooting, major incident response, high-priority escalations, problem management, and service improvement in a global enterprise environment • Experience providing technical guidance or mentoring to operations professionals and coordinating work across engineering teams, security teams, business stakeholders, and service providers • Hands-on experience with network observability, operational analytics, or automation technologies • Ability to use data and AI-enabled insights responsibly to improve network reliability and operational performance

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