Enrollment Call Center – Post Acceptance Student Stage

Job not on LinkedIn

🕒 June 12

🇺🇸 United States – Remote

💵 $17 / hour

⏰ Full Time

⚪️ Entry-level

📞 Call Center Representative

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 35%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Liberty University

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

📚 Education

🤝 Non-profit

Education • Non-profit

Liberty University is a prominent institution located in the foothills of the Blue Ridge Mountains in Lynchburg, Virginia. Established in 1971, it focuses on training champions for Christ by providing academic excellence in a Christ-centered environment. With a student body of 14,000 residential students and over 90,000 online students, Liberty offers more than 700 unique programs of study, ranging from certificate to doctoral levels. The university also boasts 20 NCAA Division I athletic programs, emphasizing a holistic educational experience.

📋 Description

• Providing exceptional customer service to students and university employees, primarily over the phone and email • Expertly navigating all student issues to complete accurate resolutions • Answering complex questions regarding the University’s policies • Developing relationships and coordinating with support offices to solve student problems • Finding innovative ways to improve student services • Implementing feedback from the Management Team • Meeting or exceeding departmental key performance indicators

🎯 Requirements

• Some college experience • Customer service/sales experience required • Bachelor's degree preferred • Previous experience in a contact center preferred • Ability to work first/second shifts and rotating Saturdays • Ability to utilize Microsoft Word, Excel, and Outlook • Excellent verbal and written communication skills • Ability to respond to emails and phone calls within 24 hours • Ability to reason, analyze information, and identify potential issues • Ability to apply sound judgment in order to find solutions to solve problems

🏖️ Benefits

• Remote work options