Representative, Servicing & Collections

🕒 May 26

🌵 Arizona – Remote

🌵 Arizona – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

📞 Collections

🚫👨‍🎓 No degree required

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Libra Solutions

WebsiteLinkedInAll Job Openings

201 - 500 employees

💸 Finance

Finance • Legal

Libra Solutions is a company dedicated to easing the burdens of litigation by leveraging technological innovation and financial strength. They aim to level the playing field in legal disputes, allowing for fair outcomes regardless of financial resources. Libra Solutions' offerings include enhancing critical workflows through technology, providing funding to personal injury plaintiffs, purchasing or financing medical receivables, and offering inheritance funding. Their Personal Injury Solutions Platform facilitates smoother operations for attorneys and healthcare providers, while Oasis Financial supports personal injury plaintiffs awaiting settlement. MedLien® Solutions assists healthcare providers by providing immediate liquidity. Furthermore, they offer inheritance funding to help estate heirs access their inheritance more quickly. Libra Solutions is committed to leadership and integrity, actively participating in nonprofits that advocate for patient access to healthcare and responsible consumer lending.

📋 Description

• - Maximize positive customer outcomes while delivering identified customer experience and financial performance targets. • - Ability to promote and achieve high rates of customer/partner experience, enabling customers and partners to realize significant value from their engagements and improving performance in the market. • - Ensure delivery of targeted performance metrics and SLAs.

🎯 Requirements

• - High School or GED required. • - 2+ years of work experience in an office type environment or contact center environment. • - Experience in Healthcare, Legal, Insurance, or Financial Services Industries – specific experience in personal injury, with applicable medical knowledge and claims law. • - Ability to understand and integrate technology and data-driven decision-making into the Negotiations and Settlement processes. • - Ability to consider and integrate a broad range of factors to develop and execute a win/win negotiation strategy. • - Must have excellent communication skills, both verbal and written and the ability to be collaborative with other members of the team. • - Self-motivated with desire to build great relationships, and able to meet and exceed goals. • - Able to adapt to change and pivot easily between tasks and process changes. • - Ability to work quickly and accurately to meet tight deadlines. • - Excellent verbal and written communication skills to handle interactions with attorneys and medical providers. • - Ability to operate efficiently and effectively within a continuous evolving environment. • - **Must reside in Arizona.**

🏖️ Benefits

• We believe taking great care of our customers starts with taking great care of our people. That’s why we offer competitive compensation and a comprehensive benefits package, including a choice of multiple medical plans, dental, vision, and life insurance, a 401(k) with generous company match, flexible spending accounts for medical and dependent expenses, and time off to recharge.