Customer Service Representative

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🕒 March 31

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Life Annuity Specialist

1 - 10 employees

💸 Finance

📱 Media

Finance • Insurance • Media

Life Annuity Specialist is a leading news service for life insurance carriers and annuity providers. It uniquely focuses on providing industry news and analysis from the perspective of product manufacturers. The service is a crucial resource for professionals in the life insurance and annuity sectors, offering insights into market trends, regulatory changes, and corporate developments.

📋 Description

• Provide exceptional patient service in the name of the client • Contact patients via telephone to collect payment on medical bills • Communicates accurate information to patients in a clear, concise and professional manner • Review patient accounts and documents patients’ interaction and feedback • Negotiates appropriate and reasonable payments with customers • Sets up patient payments via check, electronic transfer or credit card • Responsible for understanding and complying with all policies and procedures • Meets or exceeds established goals • Works closely with team leads, management and client to resolve disputes and ensure patient satisfaction • All other duties as assigned by management

🎯 Requirements

• Customer service experience preferred • Prior medical billing or healthcare revenue cycle experience strongly preferred • High school diploma or General Education Development (GED) Certificate required • One to two years of college preferred

🏖️ Benefits

• Health, Dental, Vision • HSA and FSA Accounts • Voluntary Insurance • Paid Holidays • PTO • 401(k)

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