Referral Coordinator

🔥 15 hours ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

👻 Ghost score 12%

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LifeLink Foundation

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1983

🏥 Healthcare

🤲 Charity

🤝 Non-profit

Healthcare • Charity • Non-profit

LifeLink Foundation is a nonprofit organization that coordinates and promotes organ, eye, and tissue donation and transplantation. It operates donor education and registration programs, partners with hospitals, transplant centers, medical examiners, coroners, funeral homes, and driver license agencies, and manages related services such as a tissue bank and transplantation immunology laboratory. LifeLink also supports donor families, community outreach, events, and fundraising to increase donor registrations and save lives.

📋 Description

• Evaluate and respond to hospital referrals to determine potential organ/tissue donors • Apply LifeLink policies and procedures while documenting referral timeliness and responses • Provide direction to responding staff • Gather information for determining potential donors, BD/DCD potential, medical suitability, and order of priority/next of kin • Participate in the Referral Coordinator call schedule to ensure 24/7 coverage • Coordinate with the FCC and Hospital Development staff for timely onsite visits in collaboration with the Administrator on Call • Maintain 24/7 cell phone and computer access with real-time documentation • Work with the Administrator on Call and Medical Director on technical referral and clinical donor-evaluation issues • Perform referral evaluations and preliminary suitability determinations • Verify donor information and next-of-kin details • Access the Donor Registry and notify on-call team members of potential donor situations • Review the donation process and planned response with hospital personnel • Monitor active referrals daily and maintain documentation in iTransplant • Handoff active referrals to the oncoming Referral Coordinator according to protocols • Follow up with Hospital Development Liaisons, Administrator on Call, FCC, and vascular staff • Coordinate with CSD and Tissue Screener regarding referrals that are not candidates for organ donation • Triage miscellaneous calls from CSD • Interact with County Coroners and State Medical Examiners to ensure proper clearance documentation • Assist with orientation of new staff • Complete assigned projects and meet deadlines • Participate in hospital development initiatives, OPO meetings, special projects, QAPI activities, and other assigned duties

🎯 Requirements

• Minimum of one year in a related LifeLink position and/or appropriate credentialing and experience, which may include a medical-related degree/certification (RN) or appropriate experience in a medical environment • Completion of all requirements of the probationary level position or other related experience/position • Demonstrated above-average verbal communication skills and phone etiquette skills • Availability to handle rotation of 24/7 call responsibilities and a work schedule that may require response to emergency back-up call coverage • Understanding that confidentiality must be maintained according to Foundation protocols • Local/state auto/air travel is required • Variable/rotation on-call days/hours, including nights, weekends, and holidays • Ability to use sound judgment • Ability to multi-task • Advanced organization and attention to detail • Advanced planning and prioritizing • Advanced confidentiality and discretion • Ability to implement policies and protocols • Bachelor's degree or better

🏖️ Benefits

• Full-time remote work arrangement • 24/7 cell phone and computer access provided for real-time documentation • Friendly, team-oriented, and interactive environment • Equal opportunity employer committed to diversity, equity, and inclusion