Clinical Service Lead – Weight Management, Urgent Care

🔥 2 minutes ago

🗽 New York – Remote

🗽 New York – Remote

💵 $155k - $175k / year

⏰ Full Time

🟠 Senior

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LifeMD

WebsiteLinkedInAll Job Openings

201 - 500 employees

📡 Telecommunications

⚕️ Healthcare Insurance

🧘 Wellness

Telecommunications • Healthcare Insurance • Wellness

LifeMD is a 50-state direct-to-patient telehealth company providing virtual primary care, diagnostics, and specialized treatments. They focus on men's and women's health, allergies, asthma, and dermatological issues. With a proprietary technology platform, a comprehensive medical group, and a nationwide mail-order pharmacy network, LifeMD aims to increase access to affordable healthcare. The company offers online consultations with board-certified doctors, covering various health concerns from weight management to chronic conditions, available anytime and anywhere.

📋 Description

• Own daily operations for assigned service line: Weight Management, Women's Health, Men's Health, Mental Health, or Urgent Care • Triage and resolve clinical escalations from clinicians • Reassign tasks across the team based on volume, licensure, and capacity • Balance workload across the service line in real time (sync queues, async inboxes) • First-line escalation point before clinical management/Medical Director • Participate in ad hoc weekly clinical team meetings to review service line specific updates/trainings • Partner with operations on staffing, scheduling, and capacity planning as needed • Contribute to and own clinical protocol updates for the service line • Lead the appropriate 6S program • Mentor NP Is and IIs; act as a primary trainer during onboarding • Other duties as assigned, (participate in quality/safety improvements, meetings, etc.) • Maintain clinical practice expectations of an MD/DO/NP II (or NP I, depending on which service line they lead — e.g., a Mental Health Service Lead carries mental-health-specific clinical expectations) • Carry a reduced patient panel to accommodate leadership time • Handle the most complex patients within the service line when required

🎯 Requirements

• Active, unencumbered NP license (FNP, AGNP, or AGACNP); compact RN license required for multistate practice • National board certification (AANP or ANCC) • 2+ years as a Clinical NP II (or 3+ years equivalent external NP experience with successful internal credentialing) • Demonstrated proficiency across at least two service lines before cross-training to the third • Clean QA and KPI performance for two consecutive quarters • Telehealth licensure in a minimum of 25 states • Full DEA/CDS portfolio matching state licensure • Comfort with EMR-based documentation and async care delivery • Demonstrated subject matter expertise in the service line you will lead • Consistent top-quartile KPI performance for four consecutive quarters

🏖️ Benefits

• Salary: $155,000-$175,000 annually • Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, IRA) • Life Insurance (Basic, Voluntary & AD&D) • Paid Time Off (Vacation, Sick & Public Holidays) • Short Term & Long Term Disability • LifeMD paid medical licensing for additional states and license renewals • Malpractice insurance coverage