Transfer Center Specialist, RN

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Lifepoint Health®

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

🏥 Healthcare

🧬 Biotechnology

💊 Pharmaceuticals

Healthcare • Biotechnology • Pharmaceuticals

Lifepoint Health® is a diversified healthcare delivery network that serves patients, clinicians, communities, and partners across the healthcare continuum. With a presence that extends from coast to coast, Lifepoint operates community hospitals, rehabilitation and behavioral health hospitals, and additional care sites. The company is dedicated to improving community health through high-quality care, patient safety, clinical excellence, and innovative partnerships aimed at enhancing healthcare quality and access.

📋 Description

• Coordinate admission, transfer, and consult processes for emergent, urgent, and elective patients. • Process patient acuity and apply clinical decision-making to facilitate patient flow. • Document and prioritize patient information for accepting physicians, nurses, and healthcare workers. • Maintain current knowledge of departmental procedures, protocols, and communications. • Assign transfer priority levels for patient triage and transportation. • Maintain Transfer Center data and provide feedback to referring facilities. • Screen admissions for appropriate level of care, patient status, and bed type. • Apply Medical Necessity criteria. • Educate nurses, physicians, and ancillary staff on level-of-care and admission/transfer issues. • Serve as liaison among physicians, patients and families, hospital staff, patient-care areas, and outside agencies. • Monitor compliance with regulatory requirements, EMTALA, ethics and compliance policies, and quality initiatives. • Track and trend barriers to patient flow; recommend process improvements and develop action plans. • Escalate issues to Transfer Center leadership and facility administrative leadership. • Coordinate with the Bed/Capacity Coordinator on timely transfers, bed assignments, and accurate patient information. • Maintain accurate information in the Electronic Health Care Record. • Participate in employee orientation, ongoing training, staff meetings, and continuous quality improvement projects. • Handle inbound calls and make outbound calls to meet departmental productivity goals. • Provide superior customer service and support Transfer Center key performance indicators and Access Point Vision goals.

🎯 Requirements

• Graduate of an accredited school/college. • Must hold applicable current RN licensure in the state of residence. • Must maintain current nursing licensure and complete renewal and continuing-education requirements. • Three years of related clinical experience in an acute-care setting; ED or Critical Care preferred. • Ability to communicate effectively in oral, written, and electronic formats. • Ability to multitask while attentively listening and typing more than 35 words per minute. • Must meet internet speed requirements: upload 50 or more; download 100 or more. • Knowledge of human growth and development, assessment, treatment, and care for patients of all ages served. • Competence applying Medical Necessity criteria. • Knowledge of regulatory requirements, EMTALA, ethics and compliance policies, and quality initiatives. • Experience with electronic health-care records and electronic resources. • Preferred Compact License. • Must meet current nursing licensure requirements; expired licenses prohibit scheduling. • Associate’s/bachelor’s degree preferred.

🏖️ Benefits

• 401k • Flexible PTO • Generous Employee illness benefit (EIB) • Medical insurance • Dental insurance • Vision insurance • Tuition reimbursement • Employee Assistance Program • Competitive salary • Total compensation package • Wellbeing-focused benefits package