Credentialing Project Administrator

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $61k - $73k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👷‍♀️ Project Manager

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LifeStance Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

⚕️ Healthcare Insurance

📡 Telecommunications

🧘 Wellness

💰 Private Equity Round on 2016-12

Healthcare Insurance • Telecommunications • Wellness

LifeStance Health is a provider of comprehensive mental health services, offering care through in-person and telehealth appointments for various mental health conditions such as anxiety, depression, ADHD, and more. With a large network of licensed clinicians, including psychiatrists, psychologists, and therapists, LifeStance Health tailors care plans to fit individual needs. The company accepts a wide range of insurance plans, making mental health care accessible to a broad audience. Services include therapy, psychiatric evaluations, medication management, and psychological testing across numerous states.

📋 Description

• Ownership of credentialing ops systems (Salesforce Health Cloud and Verifiable) • Provide credentialing data integrity management • Subject matter lead for credentialing and payor enrollments • Change management including implementation and communication of improvements • Contribute to workflow and process development • Create and maintain reports and analytics as well as support ticket functions • Respond to Cred Ops support tickets (help desk) related to reports and any ticketing tools • Train new hires and other LSH team members • Create/update/maintain credentialing and credentialing ops resources • Creation and maintenance of Payor and State specific SOPs for Managers and Coordinators • Maintain and ensure security of shared access drives/files • Training and meeting facilitation • Participation in cross functional initiatives • Other items as assigned • Lead credentialing-related initiatives impacting cross functional departments • Translate AR/denial issues into trackable workflows and process improvements • Build and maintain reporting, dashboards, and tracking tools (Salesforce, KPI reports) • Document workflows and train teams on standard processes • Own initiatives end-to-end, including remediation projects and data corrections

🎯 Requirements

• 2+ years of operational experience working in a credentialing healthcare operations or administrative role • Salesforce Health Cloud and Verifiable credentialing software or similar experience • Adept at using Microsoft Office Suite, especially Excel • Flexible and adaptable in learning and understanding new technologies • Analytical and detail-oriented, a problem solver • Customer service oriented • Strong written, verbal, and interpersonal communication skills • Ability to effectively prioritize and execute tasks • Ability to work independently and proactively as well as being a team player • Highly organized with strong attention to detail and accuracy • Qualified candidates must be legally authorized to be employed in the United States

🏖️ Benefits

• medical • dental • vision • AD&D • short and long-term disability • life insurance • 401k retirement savings with employer match • paid parental leave • paid time off • holiday pay • Employee Assistance Program