Project Manager – Operational Excellence

🕒 June 23

🇺🇸 United States – Remote

💵 $82k - $100k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷‍♀️ Project Manager

🦅 H1B Visa Sponsor

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LifeStance Health

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

⚕️ Healthcare Insurance

📡 Telecommunications

🧘 Wellness

💰 Private Equity Round on 2016-12

Healthcare Insurance • Telecommunications • Wellness

LifeStance Health is a provider of comprehensive mental health services, offering care through in-person and telehealth appointments for various mental health conditions such as anxiety, depression, ADHD, and more. With a large network of licensed clinicians, including psychiatrists, psychologists, and therapists, LifeStance Health tailors care plans to fit individual needs. The company accepts a wide range of insurance plans, making mental health care accessible to a broad audience. Services include therapy, psychiatric evaluations, medication management, and psychological testing across numerous states.

📋 Description

• Plan, manage, and execute multiple cross-functional projects focused on reducing SG&A and improving operational efficiency • Create and maintain project plans, charters, timelines, and KPIs to track performance against objectives • Identify risks, dependencies, and barriers; develop mitigation plans to keep initiatives on schedule and within scope • Partner with Finance to quantify cost savings, productivity gains, and ROI from OE initiatives • Support process standardization and automation across functions such as RCM, Intake, Credentialing, Finance, IT, HR, and Shared Services • Collaborate with digital and data teams to integrate automation, analytics, and AI solutions into redesigned workflows • Support OE governance routines including prioritization meetings, dashboards, and executive reporting • Maintain visibility to leadership through clear, data-driven updates on project progress and outcomes • Ensure stakeholder alignment and engagement through structured communication and feedback loops • Support stakeholder readiness and training plans for new processes and technologies • Champion OE principles, continuous improvement mindset, and accountability across teams • Measure adoption and sustainment to ensure SG&A reduction outcomes are realized and maintained

🎯 Requirements

• Bachelor’s degree in Business, Operations, Healthcare Administration, or related field preferred (Lean Six Sigma Green Belt or higher preferred) • 4–7 years of experience in project management or process improvement, ideally in healthcare or high-growth service organizations • Demonstrated success leading cross-functional projects that produced measurable cost reductions or productivity improvements • Strong analytical and problem-solving skills; ability to interpret operational and financial data • Skilled in project management tools (e.g., Smartsheet, Monday.com, MS Project) and familiar with process-mapping and data visualization software • Exceptional communication, facilitation, and collaboration skills across multiple stakeholder levels • PMP, CAPM, or Lean Six Sigma certification strongly preferred

🏖️ Benefits

• medical • dental • vision • AD&D • short and long-term disability • life insurance • 401k retirement savings with employer match • paid parental leave • paid time off • holiday pay • Employee Assistance Program